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Riverbed unveils Zero Disruption AI observability tools
Software-as-a-Service

Riverbed unveils Zero Disruption AI observability tools

The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.

By Sean Mitchell • 5 min read • Last week
Experian & ServiceNow partner on agentic AI workflows
Data Protection

Experian & ServiceNow partner on agentic AI workflows

The tie-up could help regulated firms move AI agents from pilots to live workflows, using trusted data for checks, approvals and governance.

By Mark Tarre • 4 min read • Last week
Zoom expands My Notes & search across workplace apps
Unified Communications

Zoom expands My Notes & search across workplace apps

The update aims to cut lost action items by linking meetings, in-person chats and workplace systems across Zoom, Teams, Google Meet and more.

By Sean Mitchell • 3 min read • Last week
Zoom expands AI access to meeting data in third-party tools
Unified Communications

Zoom expands AI access to meeting data in third-party tools

Workers can now pull Zoom meeting notes and transcripts into ChatGPT, Claude and Codex, reducing the need to hunt across systems.

By Mark Tarre • 4 min read • Last week
Dell expands AI Factory with NVIDIA for enterprise use
Private Cloud

Dell expands AI Factory with NVIDIA for enterprise use

Enterprises can now run more AI projects on their own infrastructure as Dell adds data tools, racks and partner software to its NVIDIA tie-up.

By Sean Mitchell • 5 min read • Last week
BeyondTrust named leader in KuppingerCole PAM report
Software-as-a-Service

BeyondTrust named leader in KuppingerCole PAM report

The ranking underscores growing demand for tools that secure human, machine and AI identities across cloud and hybrid environments.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cycloid appoints Isabelle Perie to lead Europe partner push
Private Cloud

Cycloid appoints Isabelle Perie to lead Europe partner push

Greater demand for sovereign cloud and repeatable platform tools is driving Cycloid's channel strategy as it adds a senior Europe partner lead.

By Sofiah Nichole Salivio • 3 min read • This month
Keeper Security adds approval controls to KeeperPAM
Ransomware

Keeper Security adds approval controls to KeeperPAM

Approval-based access controls now give security teams tighter oversight of privileged accounts as AI agents expand the attack surface.

By Sean Mitchell • 4 min read • This month
Plat4mation rolls out Luminance across 13 countries
Document Management

Plat4mation rolls out Luminance across 13 countries

As contract volumes rose, the consultancy turned to AI to speed reviews, cut missed risks and keep legal oversight consistent in 13 markets.

By Sean Mitchell • 4 min read • This month
Boomi expands ServiceNow partnership for AI workflows
Customer Relationship Management

Boomi expands ServiceNow partnership for AI workflows

The expanded pact lets customers pull live data from legacy systems into ServiceNow workflows, cutting friction for AI projects and procurement.

By Joseph Gabriel Lagonsin • 4 min read • This month
Phoenix47 launches Fusion47 AI agent for IT support
Data Protection

Phoenix47 launches Fusion47 AI agent for IT support

IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.

By Sofiah Nichole Salivio • 3 min read • This month
Acceldata & ServiceNow tie data quality to AI workflows
Hybrid Cloud

Acceldata & ServiceNow tie data quality to AI workflows

Businesses using AI agents may gain faster issue resolution as Acceldata’s quality scores feed into ServiceNow workflows and incident handling.

By Joseph Gabriel Lagonsin • 5 min read • This month
KPMG expands ServiceNow alliance in USD $40 million AI push
Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.

By Sean Mitchell • 4 min read • This month
ServiceNow unveils Otto & expands AI Control Tower
Digital Transformation

ServiceNow unveils Otto & expands AI Control Tower

The move aims to help enterprises govern AI tools across clouds and systems as they wrestle with rising risk, complexity and automation.

By Sofiah Nichole Salivio • 5 min read • This month
Tanium & ServiceNow launch autonomous IT product
Digital Transformation

Tanium & ServiceNow launch autonomous IT product

Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.

By Joseph Gabriel Lagonsin • 4 min read • This month
Tanium, ServiceNow launch autonomous IT operations tool
Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

ServiceNow stories

BT Business & Accenture to deploy AI across services
Digital Transformation

BT Business & Accenture to deploy AI across services

UK business and public-sector customers could see faster fault resolution as BT Business begins an AI overhaul of managed services with Accenture.

By Sofiah Nichole Salivio • 4 min read • Last week
Ataccama & ServiceNow surface data quality in catalog
Digital Transformation

Ataccama & ServiceNow surface data quality in catalog

Users of ServiceNow Data Catalog will now see Ataccama quality scores and alerts before selecting data, helping reduce bad AI and workflow decisions.

By Sean Mitchell • 4 min read • This month