Social Media stories - Page 14
Cloud contact centre market grows, driven by demand for customer engagement
Thu, 19th Dec 2024
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digital transformation
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hyperscale
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cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
Study reveals emojis & phrases likely outdated by 2025
Fri, 13th Dec 2024
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social media
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emoji
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study
A new study reveals that certain emojis and phrases, including the 'enraged face', could become outdated by 2025 as digital communication shifts.
Canto launches platform to aid in digital asset management
Thu, 12th Dec 2024
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digital transformation
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cx
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martech
Canto has launched Canto PIM, a platform aiming to simplify digital asset and product data management for brands amidst rising content demands.
Netsafe report urges urgent reform of digital safety law
Thu, 12th Dec 2024
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advanced persistent threat protection
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social media
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cyberbullying
Netsafe's Annual Report reveals a sharp rise in online threats in New Zealand, urging urgent reforms to the Harmful Digital Communications Act.
Global Internet traffic up 17% in Cloudflare's 2024 review
Thu, 12th Dec 2024
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advanced persistent threat protection
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digital entertainment
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genai
Cloudflare's 2024 Year in Review reveals a 17% rise in global Internet traffic, with Google maintaining its top service status for the third year running.
Cybercriminals mirror Black Friday with dark market deals
Fri, 6th Dec 2024
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crypto
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blockchain
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cybersecurity
Bitdefender has unveiled how cybercriminals mimic festive shopping habits, accessing dark markets for illicit goods, from fake IDs to narcotics.
NZSIS urges wider sharing of intelligence to build resilience
Thu, 5th Dec 2024
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data analytics
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social media
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big data
NZSIS Director Andrew Hampton calls for broader public and business access to intelligence, aiming to boost community resilience and national security.
Black Friday set to rival Boxing Day in NZ & Australia
Mon, 2nd Dec 2024
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clean technologies
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instagram
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social media
Black Friday, now a vital part of the retail scene in Australia and New Zealand, is set for record sales in 2024 as consumers seek big savings amid rising costs.
WeAre8 unveils 'Flows' to enhance trust & conversation
Fri, 22nd Nov 2024
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social media
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trust
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weare8
WeAre8 has launched 'Flows', a new feature to promote healthier conversations and trust, using advanced verification technology for better news discernment.
Snapchat enhances family safety with new location tools
Wed, 20th Nov 2024
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social media
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online safety
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location sharing
Snapchat has introduced new location-sharing features in its Family Centre to boost safety and connectivity for families using the app.
Privately partners with Privado ID for privacy-focused age check
Tue, 19th Nov 2024
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blockchain
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digital entertainment
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data privacy
Privately and Privado ID have partnered to revolutionise age verification and identity management, prioritising user privacy across various industries.
AI deepfakes threaten public trust, warns Media Medic
Mon, 11th Nov 2024
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social media
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misinformation
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deepfakes
Media Medic warns that AI deepfakes threaten public trust, disrupting legal cases and inciting violence through sophisticated disinformation tactics.
Adobe to invest a whopping $100 million in global AI education
Wed, 16th Oct 2024
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martech
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genai
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ai
Adobe has launched a global initiative to equip 30 million learners with AI and digital skills by 2030, committing over USD $100 million to support the programme.
Lumen & Qualtrics revamp customer experience, boost NPS by 17 pts
Wed, 2nd Oct 2024
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cx
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martech
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hcm
Lumen partners with Qualtrics to boost customer and employee experiences using real-time insights and AI, reporting a 17-point surge in their Net Promoter Score.
Gen Z to hit USD$12 trillion global spending by 2030
Thu, 26th Sep 2024
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social media
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united nations
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generation z
Generation Z is forecasted to become the wealthiest generation ever, with global spending projected to hit $12 trillion by 2030.
Adobe forecasts USD $240.8 billion in U.S. holiday online sales
Thu, 26th Sep 2024
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gaming
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martech
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digital entertainment
Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.
LJ Hooker launches Acceler8 to streamline digital marketing
Thu, 12th Sep 2024
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martech
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cdp
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marketing
The LJ Hooker Group is launching Acceler8, an ecosystem of digital tools to enhance marketing and efficiency, just in time for the spring selling season.
Proofpoint unveils new security features
Wed, 11th Sep 2024
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ransomware
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advanced persistent threat protection
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email security
Proofpoint unveiled significant platform enhancements, aiming to tackle a broad spectrum of cyber threats through adaptive, user-focused security measures.
Proofpoint launches AI-driven Digital Communications Governance solution
Thu, 5th Sep 2024
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
Navigating new territories: New tools for online safety
Fri, 30th Aug 2024
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ai
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cybersecurity
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facebook
Meta NZ ramps up efforts to safeguard online users, introducing advanced features to protect teens, enforce age verification, and blur sensitive content.