The Ultimate Guide to Software-as-a-Service
A curated Kiwi edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Kiwi Software-as-a-Service News
Regional stories with direct local relevance
Businesses turn to AI to query live operational data
Businesses are increasingly using AI assistants to pull live answers from sales, stock and staffing systems, reducing reliance on static reports.
AskNicely & JAVLN partner to boost broker retention
The tie-up could help brokers spot at-risk clients earlier by linking service records with real-time feedback before renewals are due.
Author-it demo shows AI clashes in regulated sectors
In regulated industries, conflicting document versions can turn AI answers into audit risks, service errors and costly rechecks.
The C-Suite Playbook: 11 Lessons for emerging tech leaders
Emerging tech leaders were urged to focus on storytelling, risk and resilience as four C-suite mentors shared practical career advice in Auckland.
Halter's Clank AI cuts engineering time in farm tech
Farming customers could see faster fixes as the system now handles alert triage and code changes, saving more than 215 engineering hours.
Reso launches AI dispute platform for New Zealand HR
Rising grievance filings and scrutiny over AI errors in legal work are boosting demand for tools that assess workplace disputes earlier.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Island named only Gartner Customers' Choice for browsers
Nobody buys an EV charger. They buy the next ten years
Oracle pledges USD $1 billion to partner ecosystem
AI pricing puts software firms under margin pressure
SentinelOne named Leader in IDC endpoint security study
Featured News
Oracle NetSuite: Trust AI the way you'd trust a new hire
Oracle NetSuite's Brian Chess says trust is earned and built over time and through experience. That doesn't change when agentic AI is involved.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
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Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Expert Columns
It's time to embrace our robot overlords
Designing for data sovereignty: Building architectures that keep control where it belongs
Building B2B Websites for AEO, GEO, and SEO
The C-Suite Playbook: 11 Lessons for emerging tech leaders
How businesses can avoid widespread harm from cloud outages
Healthcare finance is lean and complex. Its spend controls have to keep up
Spend management is not a volume problem
Corporate travel is built for the traveller. Finance inherits the mess
When IT fails in manufacturing, the whole supply chain pays
Four rules for outcome based SaaS pricing in the AI era
Interviews
Interviews and video coverage from the networkRecent Software-as-a-Service News
Maxio & Campfire launch native integration for finance teams
Finance teams at B2B software and AI companies could cut manual reconciliation work as invoice and revenue data now syncs automatically between the systems.
Dropbox to buy Tigris Data in USD $350 million deal
The deal would extend Dropbox beyond file sharing as it races to meet rising demand for storage underpinning AI applications.
Adobe puts CX Enterprise Coworker inside AI assistants
Marketers can now manage campaigns and customer journeys inside ChatGPT, Claude, Gemini and Copilot as Adobe widens its AI reach.
Propel Software predicts AI will bolster SaaS firms
Concerns that AI will wipe out software-as-a-service providers are easing as firms use it to improve products, workflows and margins.
APAC B2B tech lags global benchmark on partner revenue
A nine-point revenue gap means regional software firms are missing out on higher-value deals as partner channels stay underused across APAC.
Palo Alto Networks launches unified SaaS cloud security
Security teams may gain a clearer picture of connected threats as Palo Alto Networks folds SaaS, cloud, identity and AI risks into one platform.
Hello Clever named in CB Insights fintech 100 list
The recognition underlines Hello Clever's expansion overseas as it builds cross-border payment infrastructure from New York to Sydney and beyond.
Barracuda appoints Dan Fletcher as Chief Financial Officer
The cybersecurity company is bolstering its executive team as it pushes into a new growth phase and seeks to capitalise on demand for its platforms.
Fortanix adds CNCF Confidential Containers support
Businesses handling sensitive AI data can now run Kubernetes workloads inside trusted execution environments with added attestation and key controls.
Chrono opens private beta for temporal CRM platform
Businesses can now request invitation-only access as Chrono tests whether its temporal CRM can unify marketing, sales and service work.
HITRUST adds AI security tools & third-party risk updates
Businesses facing surging AI and supplier reviews now have new HITRUST tools to cut questionnaire burden and tighten certification checks.
Dayforce launches Build & Marketplace for HR software
Customers will be able to add custom apps and bots to Dayforce's HR platform in 2027, reducing reliance on separate software.
Reco joins Wiz network to bolster identity security
Nearly 30 joint customers already use the link-up, which adds continuous visibility into Wiz users, service accounts and access settings.
NetSuite rolls out AI suite tools in Australia & NZ
Some tools are already reaching Australian and New Zealand users as the ERP vendor expands AI features for finance, inventory and approvals.
Oracle: Fusion agents stop recommending and start doing
Oracle used its AI World keynote to show Fusion agents that act rather than advise, with Spectrum's AskHR and Burger King Italia as proof points.
NetSuite Next lands in ANZ: Ask Oracle first, autonomous suite to follow
NetSuite Next and Ask Oracle begin rolling out in Australia and New Zealand, as NetSuite introduces SuiteSkills, SuiteExpress and industry AI agents.
Reco joins Microsoft Pegasus programme for AI agent security
Businesses using Microsoft software are facing sharper oversight of AI agents, as Reco gains access to enterprise sales channels through Pegasus.
Gainsight shifts to value-based pricing as AI grows
Customers will pay according to revenue and accounts managed, as Gainsight drops seat-based charging for its customer success software next year.
Sidetrade bookings surge as North America drives growth
North America supplied more than half of quarterly bookings, as Sidetrade's new annual recurring revenue jumped 348% year on year to €2.60 million.
Hyperlayer raises GBP £19.5m in Flintlock-led round
Banks will use the new funding to modernise digital services without replacing core systems, as Hyperlayer is valued at GBP £195 million.
Job Moves
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Tax Traders appoints Chloe Kyrke-Smith as Head of Product
Airwallex names Sir Bill English chair of New Zealand board
Peter Nelson appointed Managing Director for Datacom New Zealand
Ben Gracewood joins Fergus as VP of engineering in Auckland
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Ben Wagner Joins Mortar AI as New Sales Director
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Microsoft New Zealand appoints Hayley Horan as SaaS Partner Lead
