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Consumer technology news from the future

study news stories

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Workday research finds A/NZ organisations becoming leaders in digital agility
New research from Workday and IDC has revealed that Australia and New Zealand are becoming leaders in digital agility.
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Data analytics
Data analytics a struggle for A/NZ healthcare organisations
A study by InterSystems has found that most Australian and New Zealand healthcare organisations struggle to use data analytics to support their business objectives.
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New research shows global drive for passwordless authentication
A new study has shown there has been a significant shift towards wanting a passwordless future, but adoption is still in its infancy.
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Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
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88% of C-suites will increase digital solutions for sustainability
A TCS study finds that 88% of C-suites in the Asia Pacific will increase the use of digital solutions to help drive sustainability over the next three years.
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Back to business: Oracle study reveals fears and thoughts as Christmas shopping season approaches
Australian consumers are increasingly worried about product delays in the lead up to Christmas, with a new survey revealing that almost one in four Australian shoppers are anxious about gift orders not arriving on time. 
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New Ericsson mobility report highlights mobile data traffic increase and significant 5G uptake
The recent Ericsson mobility report has signalled a significant growth in mobile data traffic over the last 10 years, with an increase over 300-fold.
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New Grover study reveals cost impact of consumer electronics around the globe.
A new global study by Grover has revealed the expense of in-demand electronics around the world, shining a light on problems with supply chain shortage and currency fluctuations in the midst of the pandemic.
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Employee Experience
Study finds huge disconnect between managers and employees
"As a manager, you may think you're doing a good job, but our research is demonstrating that there's a disconnect between what you think and what your employees are feeling."
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Customer experience
Personal touch goes a long way for B2B customers, study finds
New research reveals that business to business customers expect personal service in an online chat, and this is a crucial element of customer experience.
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CompTIA brings certification testing online, just in time for lockdown
“This is a great advancement for our global certification program. We’re extremely pleased to work with our longtime partner Pearson VUE to deliver online testing to candidates around the world.”
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5G smartphone shipments to increase 700% in 2020
The research paper released by Omdia explores the worldwide impact derived from the introduction of 5G
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University researchers succeed in boosting computer speeds by 2.5 times
The scientists have found a novel approach that significantly improves the storage efficiency and output speed of computer systems.
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Customer experience
A/NZ businesses unable to meet changing customer expectations, Zendesk states
"Customers now compare every business interaction to the best customer experience they’ve ever had, raising the stakes for acquisition and loyalty higher than ever before."
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Needs, challenges, opportunities: HP study delves into the world of creatives
“HP’s Creatives of the Future report shines a spotlight on the importance of revitalising skills, and the role technology plays in providing Australia’s creatives with freedoms."
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Companies not utilising threat hunters correctly – study
“Responding to threats is important for security, but it is not the main task of the threat hunter.”
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Big Data
Study shows the positive social impact of mobile big data
A new GSMA study reveals the potential for big data solutions to positively impact 150 million lives over the next five years.
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Rebellious robots: the latest in robotic research
The latest in human-robot research is a handheld robot that is designed to try and frustrate its human counterpart in a bid to develop robotic cooperation.
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Online fraud
Cost of fraud averaging 3.4 times lost transaction value - study
The LexisNexis study found that there was an average of almost 400 successful monthly fraudulent transactions in the South East Asia region.
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Internet of Things
Record number of enterprises integrating IoT devices - Zebra
Security remains a top priority as more enterprises start to scale IoT solutions company-wide.
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Mobile-first communications lead to huge productivity gains, study shows
“The slow adoption of most corporate-issued collaboratiokn platforms and the lack of support for secure mobile messaging should be a waeup call to business leaders that they need to view mobile first as their primary employee communication and collaboration channel."
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Identity and Access Management
92% of businesses experience identity challenges - LastPass
Data from the report reveals IT professionals overwhelmingly (82%) agree that poor identity practices have exposed their business to risks.
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How digital document management can help training organisations boost compliance
“RTOs relying on paper documents are putting their organisation’s funding at risk."
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New ACS report reveals challenges ahead for blockchain
“Blockchain has some way to go before it becomes a mainstream technology."