Supermarkets stories
Privacy Commissioner scrutinises Foodstuffs North Island's facial recognition trial over potential privacy issues and concerns about accuracy and bias among New Zealand's diverse populations.
Australian holiday spending is set to rise 18% to AUD $969 per shopper, driven by price hikes and stress, with many using AI to aid gift buying this season.
Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.
Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.
Mandalay Venture Partners has secured its first strategic investor as Malaysia's Segi Fresh joins its agritech portfolio to enhance fresh food supply chains.
Meta and Zitcha are partnering to offer retailers access to a vast audience on Instagram and Facebook, revolutionising ad outreach on these platforms.
After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.
Pluxee unveils a UK app to help employees save up to GBP £1,200 yearly via cashback, salary sacrifice schemes, and wellbeing support in a single platform.
Bunnings tops Australia's 2025 Retail Proposition Index, while Coles and Woolworths lag in value, fun and trust among shoppers, says OC&C survey.
Tre'dish expands grocery range to over 4,000 items and launches an app offering real-time price comparisons for affordable shopping in Greater Toronto.
Morrisons is adopting Kallikor's AI-powered digital twin to enhance supply chain resilience, aiming for faster, smarter decision-making across its network.
Global ransomware attacks fell 31% in April, but key UK retailers like M&S and Harrods faced disruptive incidents amid a complex cyber threat landscape.
Marks & Spencer has dominated social media this Christmas, amassing an earned media value of GBP £6.7 million through a robust influencer campaign.
Brisbane entrepreneur Alexa Stathakis has leveraged AI to rapidly scale her healthy drinks brand, securing over 1,000 school orders in just a week.
Two-thirds of UK consumers see faulty software updates as unacceptable as contaminated food, following major CrowdStrike outages.
Optimizely research reveals UK supermarkets excel in online personalisation, with 21% of shoppers ranking them top, while train operators lag behind.
Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.
Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.
Monavate collaborates with startup Kasssh to allow UK online retailers to accept cash payments from customers.
UK's online spending is set to balloon in the 2023 holiday season with shoppers projected to expend £24.1bn, says Adobe.