Consumer technology news from the future
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IT spread in organisations good for business, bad for security
Tech spend outside IT department creates opportunities, but increases security and consumer trust risks, finds world’s largest tech leadership survey.
Why education is the primary solution to Australia’s IT skills shortage
Australia is at risk of falling behind in the global technology race unless companies can secure top IT talent.
MSPs making the shift to strategic advisors
To better capture managed services revenue, MSPs are expanding their portfolios with services they might not traditionally think to offer.
Qualtrics launches AI data cleansing tool
The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.
Only one in four Kiwis trust organisations to protect personal data
“Trust is absolutely critical for organisations to succeed in this digital world."
Research reveals the state of AI in Australian businesses
While Australian organisations are concerned about the impact of AI on society, the research suggests Australian businesses could be doing more to minimise the potential risks.
Why cash is no longer king in Australia
Australia is leading the way in APAC for granting credit on B2B transactions.
Research highlights the biggest frustrations in Australian IT departments
“This IT situation needs to change if organisations want to thrive."
Gen Z confidence in the economy is on the decline
Businesses need to work hard to improve their reputations.
Digital transformation is driving a new war for executive talent
Organisations are realising that digital transformation is largely a talent issue.
Survey reveals significant gaps between customer expectations and service experience in Australia
Australians think a human touch is still one of the most critical aspects of brand communication.
Businesses failing to secure BYOD - Bitglass
Report finds that 74% of organisations allow BYOD but nearly half lack clear security policies and best practices.
80% of innovation projects never see light of day
Over-commitment on projects, lack of leadership and absence of process are leading to an innovation gap, an Oracle report shows.
Why Aussie banks should prioritise data security
New research reveals that Australian bank customers rank data security as the issue that matters to them most.
61% of CIOs believe employees leak data maliciously
Egress conducted a survey to examine the root causes of employee-driven data breaches, their frequency, and impact.
Security professionals want to return fire – Venafi
Seventy-two percent of professionals surveyed believe nation-states have the right to ‘hack back’ cybercriminals.
Why 70% of organisations believe RPA is enabling more human interaction
Organisations are increasingly concerned with the employee experience as they grapple with the forces of automation and RPA.
Gartner: Marketing personalisation can be make or break
A Gartner survey shows brands risk losing 38% of customers because of poor marketing personalisation efforts.
How companies deploy AI to enhance the customer journey
“Pairing automation and machine learning with live agents lead to happier customers, more satisfied employees and financial rewards."
Nikko AM launches digital investment advice platform in NZ
“Managing funds is what we do, and now with GoalsGetter we’re pleased to be able to make our fund management services more readily available to Kiwis.”
FireMon survey shows hybrid-cloud security woes
The survey shows that rate of change, lack of tools, and sparse resourcing are what worry security teams in the age of hybrid-cloud.
How automation can eliminate financial errors
Nearly all C-level respondents agreed that if inaccuracies in financial data were not identified prior to reporting, the impact would be negative.
Why Aussie companies are struggling with data
The top culprits in poor data quality in Oz are human error, different data sources, lack of comms, inadequate strategy, and too much information.
Survey finds DC managers want more efficiency, not horsepower
More servers and more CPU power used to be the answer to boosting data centre performance, but it appears this is no longer the case.