Technology news from the future
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NZ telco industry focussed on improving customer service
“Constant improvement in customer service is a key factor in customer retention and is something that the individual companies work hard to improve."
25 Sep 17
Unsuspecting Kiwis aid thieves: The dangers of buying ‘discount’ phones from Facebook groups
“If a price seems too good to be true, it usually is..."
07 Aug 17
TCF welcomes ComCom telco report
"A high level of investment has enabled huge growth in usage of internet services by consumers and businesses."
30 May 16
Kiwis transfer their millionth mobile number
“Number portability is key to the competition between telecommunications service providers."
20 Apr 16
Mobile phone blacklist turns one
Spark, Vodafone and 2Degrees have been working closely together to ensure that mobile devices reported lost or stolen are blocked across all the mobile networks.
15 Dec 14
Mobile number ‘ports’ to hit 500,000
TCF figures show a huge proportion of shifting customers are being claimed by 2degrees.
29 Mar 12
Telcos agree to additional compliance measure
TCF members to self-certify compliance to industry regulations, with companies breaching rules to be 'named and shamed'.
14 Mar 12
Why Crown Fibre Holdings must go
New ICT minister Amy Adams has been handed the opportunity to stamp out perceived government empire building.
23 Feb 12
Telcos agree to allow payments via phone bills
Telecommunications Carriers' Forum working party develops trusted mobile payments framework.
21 Oct 11
Telco group issues fraud warning for businesses
PABX phone hackers rack up thousands in toll calls via kiwi companies.
13 Sep 11
Telecom under attack from Labour
ICT spokesperson assaults telco for UFB bid, monopolistic practices.
28 Jul 11
TelstraClear boss bites back at NBR
Description of CEO forum as 'club' misleading: CEO.
18 Jul 11
CEO group to merge with Telco forum
Industry facing 'significant transformation' due to UFB.
15 Jul 11
Vodafone loses head of public policy
Replacement being sought after Hayden Glass hands his notice in.
31 Mar 11
UFB draft released to the public
A major milestone has been reached in New Zealand's quest for ultra fast broadband.
18 Aug 10