TeamViewer Stories

Global Stories

TeamViewer stories

TeamViewer utilising AI to cut costly digital friction

A survey of 4,000 workers found digital friction is fuelling burnout, tears and staff turnover as TeamViewer automates routine IT tasks.

By David Shilovsky • 5 min read • Last week

Human Capital Management

Mercedes-AMG PETRONAS F1 Team upgrades to TeamViewer ONE

The switch is meant to cut downtime and sharpen data flows across factory, office and trackside operations under Formula 1's cost cap.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Human Capital Management

TeamViewer adds AI scripting to Tia for IT support

IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Manufacturing

TeamViewer adds AI maintenance & secure industrial gateway

Industrial users could cut downtime and cyber risk as TeamViewer’s latest update brings plug-and-play remote access and AI-guided maintenance support.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

TeamViewer tops one million AI remote support sessions

AI-assisted support is increasingly cutting downtime, as TeamViewer says more than one million remote sessions have now been completed.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026

Mobile Device Management

TeamViewer enhances Microsoft Intune integration

TeamViewer has expanded its integration with Microsoft Intune, adding new remote support capabilities aimed at streamlining IT workflows and strengthening security.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 6th Mar 2026

DataCentre infrastructure

AI's rising energy demands put climate pledges at risk

AI's insatiable power demands risk a global energy crunch, forcing business and governments to reinvent how data centres go green.

By Mei Dent • 3 min read • Tue, 3rd Mar 2026

Malware

AI-driven phishing surge as Acronis warns MSPs at risk

Acronis warns AI is turbocharging phishing, email attacks and ransomware in 2025, with MSPs and collaboration tools under rising fire.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Feb 2026

Malware

AI-driven phishing surge dominates 2025 cyberattacks

AI-powered phishing drives a sharp 2025 surge in email and chat attacks, as Acronis warns of a new era of automated cybercrime at scale.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Feb 2026

Digital Transformation

TeamViewer chief predicts AI's practical turn by 2026

TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026

Digital Transformation

TeamViewer predicts emotionally aware enterprise AI

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

By Sofiah Nichole Salivio • 5 min read • Thu, 15th Jan 2026

AR, VR & Metaverse

Mercedes F1 team adopts AR tech to boost race car assembly speed

Mercedes F1 team uses AR tech from TeamViewer to speed up test rig assembly, improving precision and accelerating parts development for racing success.

By Melania Watson • 3 min read • Thu, 27th Nov 2025

Digital Transformation

Organisations align HR & IT to boost employee experience

Organisations are merging HR and IT to improve employee experience, boosting collaboration as digital tools and AI reshape the workplace landscape.

By Sean Mitchell • 3 min read • Mon, 24th Nov 2025

Digital Transformation

TeamViewer unveils Agentless Access for secure industrial control

TeamViewer launches Agentless Access, enabling secure remote management of industrial systems without software installation, enhancing cybersecurity for manufacturers.

By Melania Watson • 3 min read • Tue, 11th Nov 2025

Software-as-a-Service

TeamViewer & Salesforce launch AI-powered IT support integration

TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.

By Sean Mitchell • 3 min read • Wed, 15th Oct 2025

Stories from Other Regions

TeamViewer stories

Digital Transformation

TeamViewer unveils AI agent Tia to automate routine IT support

TeamViewer launches Tia, an AI agent that autonomously detects and resolves routine IT issues, streamlining support while keeping complex cases for human teams.

By Melania Watson • 2 min read • Wed, 19th Nov 2025