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One NZ says trust now decides New Zealanders on AI
Data Protection

One NZ says trust now decides New Zealanders on AI

Confidence is lagging behind AI use in New Zealand, with most users still wary and many saying they would walk away over misuse.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Global Stories

Telcos stories

SourseAI strikes New Zealand telecoms deal with 2degrees
Software-as-a-Service

SourseAI strikes New Zealand telecoms deal with 2degrees

The deal gives 2degrees specialist predictive analytics to help lift campaign conversion, curb churn and grow customer lifetime value.

By Sean Mitchell • 4 min read • 2 days ago
Indigo Telecom eyes Aqua Comms Newcastle operations centre
Network Infrastructure

Indigo Telecom eyes Aqua Comms Newcastle operations centre

The proposed transfer would bolster round-the-clock monitoring for subsea cable customers as Indigo expands its global network operations footprint.

By Mark Tarre • 3 min read • 3 days ago
Ericsson builds SAP data fabric to scale AI across business
Network Infrastructure

Ericsson builds SAP data fabric to scale AI across business

Unified data governance is set to help Ericsson push AI beyond pilots, with more than 85,000 users already on SAP's Joule assistant.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Zana Stojanovski wins Dynatrace APAC special award
Software-as-a-Service

Zana Stojanovski wins Dynatrace APAC special award

The award underscores rising demand for local observability expertise as Avocado's Dynatrace business has grown more than 500% year on year.

By Mark Tarre • 4 min read • 4 days ago
Kore.ai launches Artemis AI platform on Microsoft Azure
Private Cloud

Kore.ai launches Artemis AI platform on Microsoft Azure

Enterprises may be able to deploy governed multi-agent AI systems in days, as Kore.ai ties its Artemis platform to Microsoft Azure.

By Sofiah Nichole Salivio • 5 min read • Last week
Zayo Europe opens Genoa PoP to boost Mediterranean links
Network Infrastructure

Zayo Europe opens Genoa PoP to boost Mediterranean links

Genoa's rising role as a cable landing hub is giving carriers and cloud providers another route into major European connectivity centres.

By Joseph Gabriel Lagonsin • 2 min read • Last week
NFON confirms guidance as AI investment weighs on profit
Unified Communications

NFON confirms guidance as AI investment weighs on profit

Soft demand and higher AI investment trimmed quarterly earnings, but the Munich-based group still expects low- to mid-single-digit revenue growth this year.

By Karen Joy Bacudo • 3 min read • Last week
Indigo Telecom Group in talks to buy Aqua Comms NOC
Hyperscale

Indigo Telecom Group in talks to buy Aqua Comms NOC

A planned deal would expand Indigo's 24-hour monitoring reach for subsea cable operators, carriers and hyperscalers across more than 90 countries.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Telcos stories

Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Yesterday
The connectivity stack: Why Australian ICT leaders are rethinking where their websites live
Data Protection

The connectivity stack: Why Australian ICT leaders are rethinking where their websites live

Offshore web hosting is becoming harder to justify as Australian firms weigh latency, sovereignty and support risks across their digital stack.

By Dominic Vivarini • 6 min read • Yesterday
Tesco Mobile completes 65 upgrades across Greater Manchester
Smart Cities

Tesco Mobile completes 65 upgrades across Greater Manchester

Customers in busy parts of Greater Manchester should see fewer dropped calls and faster data after 65 upgrades covering more than 14,000 postcodes.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
TP-Link starts making Wi-Fi 7 gear in India locally
Network Infrastructure

TP-Link starts making Wi-Fi 7 gear in India locally

The move could lift supply of enterprise routers and access points in India, after the government opened the lower 6 GHz band for licence-free use.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
UK Connect launches field engineer service for MSPs
Partner Programmes

UK Connect launches field engineer service for MSPs

MSPs facing costly field delays can now tap UK Connect's on-demand engineer network, with no minimum commitments or in-house hires required.

By Sean Mitchell • 4 min read • 3 days ago
Payments Canada urges cross-sector anti-fraud strategy
Data Protection

Payments Canada urges cross-sector anti-fraud strategy

Fraud is moving across Canada's payments ecosystem, prompting calls for banks, telecoms and platforms to share data and coordinate defences.

By Karen Joy Bacudo • 4 min read • 4 days ago
Dojo warns of AI fake receipts fuelling refund fraud
Identity and Access Management

Dojo warns of AI fake receipts fuelling refund fraud

Refund teams face a growing fraud risk as AI-made receipts become harder to spot and more widely used in disputes.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago
BT launches AI cyber tools for UK SMEs as attacks soar
Data Protection

BT launches AI cyber tools for UK SMEs as attacks soar

With one in three firms still lacking basic protection, smaller UK businesses are facing a sharper threat and higher breach costs as attacks rise.

By Sean Mitchell • 4 min read • Last week