Transparency stories - Page 6
Networks down but trust up: How to communicate when outages hit
Tue, 18th Feb 2025
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cx
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martech
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customer service
When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.
How purpose-built AI transforms CX strategies
Mon, 17th Feb 2025
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uc
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cx
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martech
Advanced AI technology is revolutionising customer experience strategies, enabling organisations to tailor services and boost efficiency in competitive markets.
Kapwork launches platform to streamline invoice factoring
Thu, 13th Feb 2025
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it automation
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risk & compliance
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transparency
Kapwork has launched its innovative Kapwork Verify platform to automate invoice factoring, claiming a potential 20% cut in operational costs for businesses.
Experts warn of security risks as DeepSeek limits new sign-ups
Thu, 30th Jan 2025
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supply chain
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data privacy
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ai
Cybersecurity experts are sounding alarms over security vulnerabilities in DeepSeek's AI platform as the startup restricts new sign-ups amid malicious attacks.
Data Privacy Day highlights urgent need for new strategies
Wed, 29th Jan 2025
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data protection
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encryption
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advanced persistent threat protection
As Data Privacy Day unfolds, experts stress the urgent need for organisations to strengthen data protection strategies amid rising cyber threats and evolving regulations.
Granicus unveils advanced data & AI tools for governments
Tue, 28th Jan 2025
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data analytics
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digital transformation
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genai
Granicus has unveiled its latest updates, enhancing its solutions suite with advanced AI and data analytics to transform government operations and citizen engagement.
Data Privacy Day highlights urgency for data control in ANZ
Mon, 27th Jan 2025
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encryption
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data privacy
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cybersecurity
As Data Privacy Day approaches, a new survey reveals 70% of Australians feel powerless over their data, highlighting urgent calls for enhanced data protection.
Samsung's Galaxy S25 to support AI image provenance
Thu, 23rd Jan 2025
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martech
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genai
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ai
Samsung's Galaxy S25 will feature Content Credentials for AI-generated images, bolstering digital content authenticity as the firm joins the C2PA.
Closing the gap between intention and action regarding ESG
Tue, 21st Jan 2025
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partner programmes
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supply chain
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risk & compliance
Australian businesses are increasingly keen to integrate Environmental, Social, and Governance (ESG) practices into procurement, yet face implementation challenges.
AI revolutionising the demand for human skills at work
Wed, 15th Jan 2025
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uc
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ai
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collaboration
New research by Workday reveals that artificial intelligence could boost demand for human skills such as empathy and ethical decision-making, challenging fears of job loss.
Open source software challenges predicted to continue in 2025
Sun, 5th Jan 2025
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endpoint protection
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application security
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supply chain
Chris Hughes predicts that open source software adoption will grow in 2025, alongside sophisticated attacks and challenges in governance and security.
Responsible AI starts with transparency
Fri, 20th Dec 2024
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hyperscale
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dc
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data privacy
Enterprise AI is hampered by a lack of transparency, as firms struggle to trust models that don't explain their outcomes before competitors leap ahead.
Study reveals NZ MPs' carbon emissions from air travel
Wed, 18th Dec 2024
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martech
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clean technologies
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sustainability
A study by Pure SEO highlights MPs in New Zealand may underreport carbon emissions from air travel, raising concerns over accountability and data tracking.
Loop acquires Wonderment to boost eCommerce operations
Mon, 16th Dec 2024
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data analytics
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cx
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martech
Loop has acquired Wonderment to improve eCommerce operations, offering Shopify merchants enhanced order tracking and returns management tools.
Solace launches PubSub+ Micro-Integrations for data mesh
Thu, 12th Dec 2024
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saas
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uc
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digital transformation
Solace has launched Micro-Integrations for its PubSub+ platform, enhancing real-time data management across various enterprise systems.
Navigating the future of AI: Enhancing trust and transparency in business practices
Fri, 6th Dec 2024
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data protection
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advanced persistent threat protection
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ai
As AI permeates all aspects of life, trust and transparency in its use become critical, necessitating new strategies for effective business practices.
ExpressVPN launches dedicated IP service with privacy focus
Wed, 4th Dec 2024
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cloud security
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data privacy
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cloud services
ExpressVPN has launched its dedicated IP solution, providing users with unique static IPs while enhancing privacy and security in online activities.
Microsoft New Zealand reports stable financial performance for FY 2024
Tue, 3rd Dec 2024
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transparency
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audit
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resilience
Microsoft New Zealand has reported stable financial results for FY 2024, demonstrating resilience amid economic challenges and strong compliance with reporting standards.
Supply chain trends 2025: cybersecurity & AI focus
Tue, 3rd Dec 2024
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digital transformation
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supply chain
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ai
FourKites experts forecast that supply chain trends in 2025 will focus heavily on cybersecurity, AI innovation, and data normalisation.
The key to AI success in hospitality? Building trust
Wed, 27th Nov 2024
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data analytics
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cx
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martech
AI in hospitality is set to flourish, yet with 86% of Australians wary of data use, building trust is vital for success as operators embrace this technology.