Results:

“Every retailer needs a strong grasp on marketplace strategies to compete in today’s digital-first economy."More

By 2024, the market is expected to break the $500 billion mark with a five-year compound annual growth rate (CAGR) of 17.5% and total revenues reaching $554.3 billion.More

There has been a significant shift in the way that contact centres are managed and how agents are responding to changing customer behaviours and needs, writes NICE Asia Pacific president Darren Rushworth.More

Some organisations are kicking-off new DX initiatives now, and many others are accelerating investments they had already planned for 2022 and beyond. More

Nearly all (96.2%) businesses in APAC see cloud as critical to meeting immediate business needs amid uncertainty.More

“The pandemic impacts pushed companies over the digital transformation tipping point."More

“As applications are rapidly becoming the most exploited threat vector, these security concerns underscore the importance to safeguard data with confidence by eliminating application vulnerabilities and stopping data breaches."More

According to the new report, IDC predicts that the focus of digital decision makers in New Zealand will concentrate on filling the gaps exposed in digital transformation plans.More

Soprano Design vice president for global marketing Matt Thompson details the enterprise messaging trends that may resonate over the coming year. More

Here are Infor’s top three technology predictions for 2021 in the areas of the supply chain, artificial intelligence and cloud.More

It’s no secret that the large-scale transition to remote working has sent ripples through every area of ICT. The reality is, this abrupt move has impacted every business, person and household.More

Focusing on the role of HR leaders within the organisation, Gartner has highlighted five future of work decisions that must be made in 2021 if businesses want to rebound from the COVID-19 pandemic.More

To support future applications, enterprises should explore 5G capabilities to serve their wireless connectivity requirements, the company says.More

The Global Market Insights report finds that the widespread adoption of IoT and cloud computing technologies among enterprises is propelling the market growth. More

"Asset management is a core aspect of connected factory operations, and transforming this process through remote monitoring, control, and predictive analytics can serve as the foundation for operational resiliency."More

The New Zealand inkjet printer market has grown 7% due to surge in remote working, according to new data from IDC’s Asia/Pacific Quarterly Hardcopy Peripherals (HCP) Tracker.More

Covid, cybersecurity and operating models were amongst the most searched terms by IT executives in 2020, according to the analyst firm.More

Plus, recommendations for infrastructure and operations leaders to respond to these trends and achieve optimal results in a post-pandemic environment.More

Australian businesses lead APAC in the use of voice technology, but there is more work to be done in the area, a new report from Cognizant has found.More

65% of global GDP will be digitalised by 2022, driving $6.8 trillion of IT spending from 2020 to 2023.More

IDC has unveiled its IT outlook for 2021, along with top trends and guidance for enterprises as they prepare for The Next Normal.More

The report examined employee expectations in a post-COVID workplace and found that 89% want at least one COVID-19 practice adopted permanently in their day-to-day lives. On average, just 11% of respondents are happy to return to how things were.More

"Moving forward, Malaysian enterprises will need to adopt new technology, restructure their business and workforce and undertake a transformation of their digital infrastructure, all of which will be essential for the recovery of the ICT market of Malaysia.”More

“To innovate their way beyond COVID-19, data and analytics leaders require an ever-increasing speed and scale of analysis in terms of both processing and access to succeed."More