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Upskilling stories

GoTo finds workers wary of AI overreliance at work
Data Protection

GoTo finds workers wary of AI overreliance at work

A GoTo survey finds many workers fear heavy AI use is eroding skills, while poor training and weak oversight are fuelling risks.

By Joseph Gabriel Lagonsin • 6 min read • Last week
AI readiness gap widens across Asia-Pacific, report finds
Digital Transformation

AI readiness gap widens across Asia-Pacific, report finds

Employers may be underestimating training needs, as a survey found employees far less confident than HR leaders about AI readiness across Asia-Pacific.

By Sean Mitchell • 4 min read • Last week
AI to wipe out 49% of customer service jobs by 2030
Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Last week
Rockwell report says digital transformation now essential
Data Analytics

Rockwell report says digital transformation now essential

Most manufacturers now see digital tools as necessary to stay competitive, but data use gaps, cyber risk and skills shortages remain.

By Sean Mitchell • 5 min read • Last week
Leaders use AI mainly for routine tasks, survey finds
Data Analytics

Leaders use AI mainly for routine tasks, survey finds

Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.

By Joseph Gabriel Lagonsin • 5 min read • Last week
From AI Adoption to AI Advantage
Digital Transformation

From AI Adoption to AI Advantage

Enterprises that fail to embed AI into workflows risk being outpaced by rivals already turning pilots into real business gains.

By Roop Singh • 6 min read • Last week
Security concerns top barrier to AI adoption, report says
Digital Transformation

Security concerns top barrier to AI adoption, report says

Businesses are struggling to deploy AI safely as security fears now outrank cost, with 48% naming them the chief adoption barrier.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Most AI projects stall at pilot stage, survey finds
Digital Transformation

Most AI projects stall at pilot stage, survey finds

Pressure is mounting on firms to show returns, as 78% of organisations say AI projects have failed or stalled at pilot stage.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Upskilling stories

ΑΙ FOMO is changing the game for digital marketing professionals
Data Analytics

ΑΙ FOMO is changing the game for digital marketing professionals

Burnout is rising as marketers race to master AI, while more than 70% of teams now work beyond sustainable capacity.

By Search Magic • 4 min read • Last week
Google expands Singapore AI pact across public sector
Cloud Security

Google expands Singapore AI pact across public sector

The pact will widen use of AI in Singapore's public services, schools and labs, while adding new tests on safety, governance and inclusion.

By Sean Mitchell • 4 min read • Last week
Business plan writing tops freelance pay in Australia
Manufacturing

Business plan writing tops freelance pay in Australia

Australian freelancers can earn the most from business and legal work, as crowded design listings keep average rates lower.

By Sean Mitchell • 4 min read • Last week
DBS to hire 500 more young Singaporeans as AI reshapes work
Digital Transformation

DBS to hire 500 more young Singaporeans as AI reshapes work

The lender is deepening its talent pipeline as automation reshapes entry-level jobs, with interns expected to make up most of this year's intake.

By Mark Tarre • 4 min read • Last week
UK chief executives boost M&A as AI drives dealmaking rise
Digital Transformation

UK chief executives boost M&A as AI drives dealmaking rise

EY-Parthenon says dealmaking is shifting towards AI and technology as 87% of UK chief executives expect their M&A appetite to rise.

By Karen Joy Bacudo • 4 min read • Last week
Multiverse raises USD $70m to expand AI training in Europe
Digital Transformation

Multiverse raises USD $70m to expand AI training in Europe

The London training group will use fresh capital to widen its European push as firms race to turn AI spending into productivity gains.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ANS launches AI apprenticeship courses for managers
Digital Transformation

ANS launches AI apprenticeship courses for managers

Employers get shorter routes to train managers for AI adoption, as the new courses target governance, strategy and workplace change.

By Sean Mitchell • 4 min read • This month
AI skills now driving UK pay & promotion decisions
Digital Transformation

AI skills now driving UK pay & promotion decisions

Employers are increasingly paying premiums and boosting careers for staff who can use AI safely, according to a survey of UK leaders.

By Mark Tarre • 4 min read • This month
AI reshapes Singapore tech hiring as pay stays high
Digital Transformation

AI reshapes Singapore tech hiring as pay stays high

Automation is changing Singapore's tech jobs market, but salaries remain elevated as firms seek scarce AI, data and cyber skills.

By Joseph Gabriel Lagonsin • 4 min read • This month
KPMG finds finance AI use rises to 75% on governance
Digital Transformation

KPMG finds finance AI use rises to 75% on governance

Assurance-ready firms are pulling ahead as finance teams face rising scrutiny over AI results, with active use now at 75% globally.

By Sean Mitchell • 4 min read • This month