Technology news from the future
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Is your business ready to talk chatbots?
That introduces a new criterion to how IT leaders make their choice of chatbots: observability.
Jetstar take their AI assistant global with Facebook Messenger
Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.
Survey reveals next three years to be crucial for IT in Aussie retail
More than half confided their company would need to adopt new technology within the next three years in order to evolve and stay competitive.
AWS brings Alexa to the enterprise with Alexa for Business
The new AWS service makes it easy for companies to voice-enable their offices with Alexa, giving workers an intelligent assistant.
Health insurer nib trials AI customer service agent Frankie
Frankie will be able to provide instant responses to a variety of common enquiries to nib’s new product range including benefits available.
Gartner hype cycle outlines the technologies for workforce digital dexterity
Augmented data discovery, personal analytics, conversational UI and virtual assistants - welcome to the digital workplace of the - near - future.
Will Messenger create an AI overlord? Facebook expands on its artificial intelligence partners
Facebook has acquired another artificial intelligence startup, to help Messenger build a more elaborate virtual assistant for users...
Wellington students win MYOB IT Challenge with virtual assistant app
The Victoria Uni team’s Mind Me app an application that allows users of cloud-based accounting software to interact with a virtual assistant.
Australia’s NAB launches virtual assistant to help home loan applicants
RoboChat will be available to guide customers through the home loan application of NAB’s online counterpart UBank.
Robotics: Turning simple chats into dynamic engagements
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
“How can I help?” Global spending on VPA-enabled wireless speakers to top $2b by 2020
As we continue to make rapid advances in technological innovation, people worldwide have been rapidly embracing the virtual personal assistant (VPA).
New iPad app for 'struggling readers' launched
The app has been designed to deliver an individualised reading coaching to beginning readers, struggling readers, and English language learners.
Microsoft's digital assistant: This time it's personal
In the build up to the launch of Windows 10, Microsoft has been building the company’s first digital personal assistant.
Is this Hollywood's version of When Harry met Siri…?
Hollywood star Joaquin Phoenix falling in love with Scarlett Johansson on the big screen is no surprise, but falling in love with a computer operating system? Weird much?