FutureFive New Zealand - Consumer technology news & reviews from the future

Vodafone Stories - Page 10

Kiwi Stories

Vodafone stories

'Money grabbing, tone deaf' - Vocus, Vodafone, 2degrees slam Chorus over fibre price increases
Chorus

'Money grabbing, tone deaf' - Vocus, Vodafone, 2degrees slam Chorus over fibre price increases

Vocus, Vodafone and 2degrees criticize Chorus for raising wholesale broadband prices amidst a looming economic crisis.

By Shannon Williams • 3 min read • Tue, 14th Jul 2020
Spark, Vodafone and 2degrees team up with police and NZTA to tackle texting while driving
NZTA

Spark, Vodafone and 2degrees team up with police and NZTA to tackle texting while driving

Spark, Vodafone, and 2degrees join forces with police and NZTA to combat texting while driving in NZ through educational campaigns and research initiatives.

By Shannon Williams • 4 min read • Fri, 3rd Jul 2020
Vodafone sells Auckland customer data centre to Plan B
Hyperscale

Vodafone sells Auckland customer data centre to Plan B

Plan B will take over both operations and management of the facility, while customers will see no difference in operations.

By Sara Barker • 3 min read • Thu, 2nd Jul 2020

Global Stories

Vodafone stories

Vodafone NZ completes international optical network upgrade
Unified Communications

Vodafone NZ completes international optical network upgrade

The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.

By Shannon Williams • 3 min read • Fri, 25th Sep 2020
New AI speech technology for contact centres lands in ANZ
Customer Relationship Management

New AI speech technology for contact centres lands in ANZ

The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition.

By Shannon Williams • 3 min read • Wed, 23rd Sep 2020
Commerce Commission tells telcos to improve consumer choice
Unified Communications

Commerce Commission tells telcos to improve consumer choice

New Zealand's Commerce Commission has urged mobile operators to provide more comparison information to consumers.

By Shannon Williams • 3 min read • Wed, 23rd Sep 2020
Vodafone brings xone IoT platform to Aotearoa
Internet of Things

Vodafone brings xone IoT platform to Aotearoa

The platform is a localised version of a solution belonging to the Vodafone Group, providing key in-country functionality to technology.

By Staff Writer • 3 min read • Tue, 8th Sep 2020
Vodafone NZ brings AI into contact centre solutions with new partnership
Customer Relationship Management

Vodafone NZ brings AI into contact centre solutions with new partnership

Vodafone NZ partners with Convai to launch Vodafone Voice Concierge, an AI solution for contact centres, reducing average call time by 15-30 seconds.

By Shannon Williams • 3 min read • Wed, 2nd Sep 2020
Video conferencing, network usage surge in lockdown 2.0 - Vodafone
Unified Communications

Video conferencing, network usage surge in lockdown 2.0 - Vodafone

Phone and internet network usage continued sustained increases during Auckland's second lockdown, according to Vodafone NZ.

By Shannon Williams • 4 min read • Tue, 1st Sep 2020
Vodafone receives RPA accolades at 2020 AI Breakthrough Awards
Customer Experience

Vodafone receives RPA accolades at 2020 AI Breakthrough Awards

The Robotic Process Automation Innovation Award recognises how a company applies innovative problem solving to offer a better customer experience.

By Staff Writer • 3 min read • Wed, 26th Aug 2020
Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Unified Communications

Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone

Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.

By Shannon Williams • 3 min read • Tue, 18th Aug 2020
Vodafone NZ upgrades more than 120 mobile cell sites in preparation for 5G
Unified Communications

Vodafone NZ upgrades more than 120 mobile cell sites in preparation for 5G

Vodafone NZ upgrades 120+ mobile cell sites in response to growing data use, with a focus on 4G and 4.5G technology.

By Shannon Williams • 2 min read • Tue, 28th Jul 2020
Rural broadband usage rockets up, driven by IoT
Unified Communications

Rural broadband usage rockets up, driven by IoT

In rural areas, data usage is continuing to increase, put down to new technology enabling greater efficiencies for farms and sustainable communities.

By Catherine Knowles • 3 min read • Tue, 21st Jul 2020
Vodafone New Zealand rolls out 800G technology with Ciena
Unified Communications

Vodafone New Zealand rolls out 800G technology with Ciena

Vodafone New Zealand becomes the first provider in the country to deploy 800G technology, enabling high data capacity and faster speeds.

By Shannon Williams • 3 min read • Wed, 15th Jul 2020
Vodafone NZ moves forward on digital reinvention with appointment of strategy officer
Unified Communications

Vodafone NZ moves forward on digital reinvention with appointment of strategy officer

Mooney will be tasked with helping to guide the business through its ongoing reinvention towards becoming a more digitally focused business.

By Shannon Williams • 2 min read • Tue, 7th Jul 2020
Vodafone rolls out contact centre solution powered by AWS
Customer Relationship Management

Vodafone rolls out contact centre solution powered by AWS

The solution is designed to support organisations with their customer experience strategies, as well as customer contact and engagements.

By Staff Writer • 3 min read • Tue, 7th Jul 2020
2degrees unveils new infrastructure sharing agreement, passes $1b milestone
Unified Communications

2degrees unveils new infrastructure sharing agreement, passes $1b milestone

2degrees unveils infrastructure sharing deal to end national roaming and complete its network while reaching NZ$1bn infrastructure investment.

By Staff Writer • 3 min read • Wed, 24th Jun 2020
Vodafone's Farmside: Rural internet connections triple
Unified Communications

Vodafone's Farmside: Rural internet connections triple

Rural broadband provider Farmside has experienced a 300% increase in new customers following the COVID-19 crisis in New Zealand.

By Shannon Williams • 2 min read • Fri, 5th Jun 2020