FutureFive New Zealand - Consumer technology news & reviews from the future

Vodafone stories - Page 4

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Vodafone NZ fast-tracks regional investment programme
Thu, 18th Feb 2021
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vodafone
Vodafone New Zealand is fast-tracking its regional investment program to improve mobile phone and internet coverage across the country.
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Vodafone 'guarantees' no internet dead zones in your house
Tue, 19th Jan 2021
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internet
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vodafone
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Vodafone is offering a SuperWifi package with mesh devices to ensure wall-to-wall coverage, or customers get $100 credit.
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Vodafone NZ clocks record data usage for New Year’s Eve
Mon, 4th Jan 2021
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mobile data
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vodafone
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data usage
Over this New Year’s Eve, New Zealanders around the country consumed mobile data in staggering numbers, according to local telco Vodafone NZ.
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Online traffic surges as Kiwis head online over festive season - Vodafone
Thu, 31st Dec 2020
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broadband
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vodafone
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data usage
New Zealanders set records for data usage during the festive season, consuming 1,178 TB of data on Christmas Day and Boxing Day, according to Vodafone NZ.
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Vodafone launches work from anywhere summer campaign
Thu, 3rd Dec 2020
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voip
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contact centre
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wfh
Vodafone NZ and Tourism Holdings join forces to promote remote working in New Zealand, encouraging flexibility and productivity for employees.
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Vodafone NZ to roll out Amazon Connect in contact centres
Fri, 20th Nov 2020
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crm
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contact centre
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cloud services
The moves makes Vodafone New Zealand the first telecommunications provider in New Zealand to implement the solution.
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Vodafone NZ donates more than $43 million to over 1000 charities
Thu, 12th Nov 2020
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vodafone
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mental health
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charity
The company has supported more than 1000 charitable organisations since 2002 with donations totalling over $43 million.
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Vodafone enables 5G roaming in hope of future international travel
Wed, 28th Oct 2020
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5g
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wireless networks
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roaming services
Vodafone NZ has become the first operator in Aotearoa to enable 5G roaming, to Australia and three other countries.
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Vodafone: Why disruption is an advantage in business transformation
Wed, 14th Oct 2020
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digital transformation
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vodafone
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cios
New Zealand small businesses have shown impressive resilience and creativity in the face of adversity during the pandemic, says Vodafone's Paul Bertenshaw.
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Vodafone NZ completes international optical network upgrade
Fri, 25th Sep 2020
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big data
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bi
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data analytics
The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.
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New AI speech technology for contact centres lands in ANZ
Wed, 23rd Sep 2020
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crm
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contact centre
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cloud services
The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition.
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Commerce Commission tells telcos to improve consumer choice
Wed, 23rd Sep 2020
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telecommunications
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2degrees
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commerce commission
New Zealand's Commerce Commission has urged mobile operators to provide more comparison information to consumers.
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Spark and Vodafone get behind InternetNZ's digital inclusion action plan
Mon, 14th Sep 2020
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government
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internetnz
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More than 50 organisations have now signed the plan, which was shared with Government and the public in May this year.
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Vodafone brings xone IoT platform to Aotearoa
Tue, 8th Sep 2020
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cloud services
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iot
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eftpos
The platform is a localised version of a solution belonging to the Vodafone Group, providing key in-country functionality to technology.
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Vodafone NZ brings AI into contact centre solutions with new partnership
Wed, 2nd Sep 2020
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crm
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contact centre
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martech
Vodafone NZ partners with Convai to launch Vodafone Voice Concierge, an AI solution for contact centres, reducing average call time by 15-30 seconds.
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Video conferencing, network usage surge in lockdown 2.0 - Vodafone
Tue, 1st Sep 2020
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uc
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contact centre
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wfh
Phone and internet network usage continued sustained increases during Auckland's second lockdown, according to Vodafone NZ.
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Vodafone receives RPA accolades at 2020 AI Breakthrough Awards
Wed, 26th Aug 2020
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cx
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martech
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rpa
The Robotic Process Automation Innovation Award recognises how a company applies innovative problem solving to offer a better customer experience.
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Broadband data and voice minutes skyrocket as Auckland re-enters lockdown - Vodafone
Tue, 18th Aug 2020
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contact centre
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broadband
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voice
Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.
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Vodafone NZ upgrades more than 120 mobile cell sites in preparation for 5G
Tue, 28th Jul 2020
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5g
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wireless networks
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mobile data
Vodafone NZ upgrades 120+ mobile cell sites in response to growing data use, with a focus on 4G and 4.5G technology.
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Rural broadband usage rockets up, driven by IoT
Tue, 21st Jul 2020
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broadband
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iot
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inventory management systems
In rural areas, data usage is continuing to increase, put down to new technology enabling greater efficiencies for farms and sustainable communities.
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Vodafone New Zealand rolls out 800G technology with Ciena
Wed, 15th Jul 2020
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contact centre
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5g
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wireless networks
Vodafone New Zealand becomes the first provider in the country to deploy 800G technology, enabling high data capacity and faster speeds.
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'Money grabbing, tone deaf' - Vocus, Vodafone, 2degrees slam Chorus over fibre price increases
Tue, 14th Jul 2020
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fibre
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2degrees
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chorus
Vocus, Vodafone and 2degrees criticize Chorus for raising wholesale broadband prices amidst a looming economic crisis.
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Vodafone NZ moves forward on digital reinvention with appointment of strategy officer
Tue, 7th Jul 2020
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contact centre
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vodafone
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recruitment
Mooney will be tasked with helping to guide the business through its ongoing reinvention towards becoming a more digitally focused business.
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Vodafone rolls out contact centre solution powered by AWS
Tue, 7th Jul 2020
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crm
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contact centre
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cloud services
The solution is designed to support organisations with their customer experience strategies, as well as customer contact and engagements.