Consumer technology news from the future
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Natterbox launches solution to improve customer service efficiency
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
Christchurch startup looks to fix voicemail headaches
Vxt converts voicemails to text for users to read via app or email.
Vodafone begins 4G calling rollout
Vodafone has rolled out 4G Voice over Long-Term Evolution (VoLTE) calling across Auckland, with Wellington, Christchurch, and Queenstown soon to follow suit in December.
Amazon announces new Echo products, including Alexa features
Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.
Red Box gains compliance boost with new partnership
By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.
Voice and digital assistants the next enterprise step for AI
As AI continues to find its feet, one exec sees a huge opportunity in the CRM space for enterprises.
The 2018 Canalys APAC Channels Forum keynote
There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for A/NZ.
New rapid voice cloning tech could spell end for voice authentication
Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.
Spark & Ericsson partner up to deliver Kiwis a fully digital voice network
“Ericsson helped us deliver New Zealand’s very first analogue mobile network in the 1980s, and we’re pleased to be working with them again."
VeloCloud's 'industry first' solution powers voice quality monitoring direct to SD-WAN
VeloCloud has unveiled what it calls an 'industry-first' SD-WAN solution to include Voice Quality Monitoring (VQM) capability.
Three revolutionary future products from Adobe's labs
We look at three up and coming Adobe products that will blow your mind.
Zendesk rolls out Basic Voice, a phone support service for any business
“With the launch of Basic Voice, we are continuing to democratise phone support, making it possible for more companies to connect with customers."
Blackboard's latest update is all about better communication
"Meaningful dialogues between peers, as well as between student and teacher, are the building blocks to an effective overall communication channel."
Vadacom and Connect NZ unite to deliver Kiwi SMEs smarter phone systems
"Connect NZ are trusted by thousands of SMEs for their technology requirements, so we’re delighted that Vadacom is now a key part of their offering."
DECT and VoWiFi: What are they are why should you care
“Both DECT and VoWiFi solutions should be considered for opportunities where enterprise wireless voice is the primary requirement.”
Lexel Lync Online adds real value to Propertex
"The Lexel cloud phone solution has been great, quite simply it just works."
Kordia Connect - helping SMBs connect the dots of convenience
Both the use of phone and internet are crucial tools for any business of any size, whether it be in New Zealand or across the world.