Stories by Staff - Page 617

The market outlook for Unified Communications remains strong, but significant changes are expected in how it is sold.

Amid economic turbulence, Australian and New Zealand IT resellers are shifting from defensive stances to proactive strategies, seeking growth and success.

Dell enters NZ channel with ambitions but keeps partner details under wraps, amid global revenue boosts from existing channels.

Dunedin-based Outreach Software specializes in CRM solutions. Managing Director Alix Lucas-Fyfe shares the importance of communication and client relationships.

A poll reveals a near-even split among resellers on deploying Windows 7 at launch, while 64.3% of IT decision-makers aren't planning to adopt it.

Telecom's iPhone 3GS deal edges out Vodafone, offering a $600 credit and competitive data plans, confirmed after passing 100,000 XT Network customers.

Gigabyte Technology, a leading Taiwanese hardware manufacturer, has appointed Synnex New Zealand as a new distributor in New Zealand, effective immediately.

AutoStitch revolutionises iPhone photography, allowing users to effortlessly create stunning panoramic images with a simple touch.

Kiwi innovation shines at the Webby Awards, with Xero winning two prestigious awards in the banking and bill payment category.

Support. Educate. Engage. These three words represent the core focus of the recently formed Contact Centre Institute of New Zealand.

OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.

Companies are being encouraged to let their staff create a community of practice (CoP) to drive best practice and innovation in the workplace.

Unified Communications' promise versus practice: While most customer service centres use UC, the shift to advanced applications remains limited.

New technologies pose security risks for organizations embracing web and communication strategies, survey shows.

Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.

New Zealand government plans to ban handheld devices while driving, putting the onus on employers to enforce phone conduct.

New Zealand fleet management systems face a tough challenge convincing locals to use the technology #innovation #export.

New Zealand urged to embrace mobile phone systems for improved productivity and cost reduction. #technology #business.

NZICT Group aims to make New Zealand the most digitally literate nation by creating an action plan focused on innovation and education.

Agile, evolving from reseller to tech titan, sells software biz to Avaya and sets sights on global expansion, unfazed by recession.