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iPhone death forces Apple charger re-think

07 Aug 2013
FYI, this story is more than a year old

Following the death of a young Chinese woman last month, Apple has launched a new Trade-In deal for iOS phone chargers.

After trying to answer an incoming call on her charging iPhone 5, bride-to-be Ma Ailun suffered an electric shock, subsequently dying upon arrival at hospital.

At the time, the family of the victim warned other users of the dangers of answering charging devices.

As a result of the death, Apple has acted, announcing the USB Power Adapter Takeback Program, designed to enable customers to acquire properly designed adapters.

"Recent reports have suggested that some counterfeit and third party adapters may not be designed properly and could result in safety issues," an Apple statement said.

"Customer safety is a top priority at Apple. That’s why all of our products — including USB power adapters for iPhone, iPad, and iPod — undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world."

Starting August 16, 2013, if you have concerns about any of your USB power adapters, you can drop them off at an Apple Retail Store or at an Apple Authorised Service Provider.

"We will ensure that these adapters are disposed of in an environmentally friendly way," the company promised.

If you need a replacement adapter to charge your iPhone, iPad, or iPod, Apple recommends getting an Apple USB power adapter.

For a limited time, you can purchase one Apple USB power adapter at a special price of US$10.

To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorised Service Provider for serial number validation.

The special pricing on Apple USB power adapters is limited to one adapter for each iPhone, iPad, and iPod you own and is valid until October 18, 2013.

Concluding with the following disclaimer, the Cupertino firm said:

"Due to the complexity of testing required to detect an unsafe or counterfeit adapter, Apple Retail and Apple Authorised Service Providers cannot advise you on the authenticity or safety of your adapter.

"We are offering this special takeback program for any USB power adapter made for use with iPhone, iPad, and iPod for which you have concerns."

For information about how to identify an Apple USB power adapter, click here

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