Communication news stories
Bank
NICE CXone platform integration implemented with Regional Bank Australia
NICE has announced the successful implementation of the NICE CXone platform with Regional Bank Australia.
Remote Working
Can't read, won't buy: globalization requires more communication than ever before
The global remote work revolution is helping businesses provide opportunities for people to “see” and to “be” in ways that before now were not possible.
HCL
HCL brings TechBee IT education programme to New Zealand
HCL is bringing its TechBee early career programme to NZ in an effort to help close the country's IT skill gap.
SD-WAN
SD-WAN pricing falls significantly in line with new consumer trends
A new global study by TeleGeography has revealed that the pricing of SD-WAN has significantly fallen, and competitive cost and focus on monitoring features have driven a change in preferences.
Customer experience
Five ways to deliver the total experience to customers
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?