Consumer NZ Stories

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Consumer NZ stories

New government 'alliance' formed to combat online scammers

New Zealand's government forms 'Anti-Scam Alliance' with banks, police and tech firms to tackle online scams through real-time data sharing.

By Craig McCulloch • 2 min read • Fri, 11th Jul 2025

Power / Energy

Toast Electric expands to help families facing winter hardship

Toast Electric is expanding to Horowhenua and Wairarapa, aiding New Zealand families struggling with winter energy hardship through discounted electricity and support programmes.

By Melania Watson • 4 min read • Thu, 12th Jun 2025

REANNZ

Efforts to bridge New Zealand's rural connectivity gap

The Rural Connectivity Symposium in Rotorua gathered over 200 attendees to address New Zealand's rural digital divide, highlighting urgent connectivity needs.

By Kaleah Salmon • 3 min read • Tue, 29th Oct 2024

Consumer NZ

Consumer NZ unveils guide to aid Kiwis in cost-of-living squeeze

Consumer NZ launches has introduced a new guide to assist New Zealanders in making significant savings in 2024 amid the cost-of-living squeeze.

By Shannon Williams • 3 min read • Fri, 29th Dec 2023

Power / Energy

NZ Compare calls foul of EA deal with Powerswitch

The Electricity Authority for extending a $2.8m taxpayer-funded contract with Powerswitch, despite criticism of its failure to reduce consumer power prices.

By Shannon Williams • 5 min read • Thu, 20th Jul 2023

Marketing Technologies

Kiwis need to prioritise online security during Black Friday sales

Mastercard urges Kiwis to prioritise online security during Black Friday sales, releasing a guide to help shoppers avoid fraud as online shopping surges.

By Shannon Williams • 5 min read • Tue, 26th Nov 2019

Health Technologies

Ionisation smoke alarms not good enough, says Consumer NZ

When fitting a home or business with smoke detectors, you might want to steer clear of ionisation alarms and stick with photoelectric.

By Ben Moore • 2 min read • Tue, 19th Jun 2018

Apple

New survey 'disappointing' for Fitbit as Kiwis vote on their favourite electronics

Apple and Samsung remain on top, while LG, Panasonic, Sony and The Warehouse's Veon proving popular with Kiwi consumers.

By Shannon Williams • 3 min read • Fri, 28th Oct 2016

Kiwibank

Banks 'could do more' as another email scam targets Kiwis

Hackers are getting access to email accounts and altering bank account numbers on invoices before they reach the client, according to Consumer NZ.

By Shannon Williams • 2 min read • Mon, 30th May 2016

Apple

Kiwis love their iPhones, according to ConsumerNZ awards

Kiwis show iPhone adoration, as Apple nabs ConsumerNZ's mobile top brand accolade with soaring satisfaction scores.

By Shannon Williams • 2 min read • Wed, 16th Mar 2016

Skinny Mobile

Who are NZ's best mobile service provider and ISP?

Skinny Mobile wins Best Mobile Service Provider at Consumer NZ People's Choice Awards; Inspire Net also wins in ISP category.

By Shannon Williams • 3 min read • Tue, 23rd Feb 2016

Consumer NZ

100% Appliances wins People's Choice Award for top retailers

100% Appliances clinches Consumer NZ's People's Choice Award for superior service and satisfaction, outshining larger rivals.

By Heather Wright • 1 min read • Fri, 13th Nov 2015

Noel Leeming

Big name tech retailers fail to win customer support in Consumer survey

New Zealand's big name electronics stores have been slammed in a new Consumer NZ survey, with only 40% of some store's customers recommending them.

By Heather Wright • 2 min read • Wed, 11th Nov 2015

Noel Leeming

Extended warranties: are you being ripped off?

Sales staff at big-box retailers including Noel Leeming, Harvey Norman and Smiths City have been promoting extended warranties with misleading claims.

By Shannon Williams • 2 min read • Thu, 2nd Apr 2015