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Lwart expands Rimini Street support to SAP & VMware
Malware

Lwart expands Rimini Street support to SAP & VMware

Lwart extends Rimini Street support to SAP and VMware to cut licensing pressure, avoid forced upgrades and refocus IT on operations.

By Mark Tarre • 4 min read • Thu, 19th Mar 2026
Kore.ai unveils platform to tackle enterprise AI sprawl
Data Protection

Kore.ai unveils platform to tackle enterprise AI sprawl

Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026
GoTo debuts LogMeIn Partner Network for IT resellers
Software-as-a-Service

GoTo debuts LogMeIn Partner Network for IT resellers

GoTo launches LogMeIn Partner Network for IT resellers, promising tiered rewards, AI-enhanced tools and expanded support for partners.

By Sean Mitchell • 3 min read • Wed, 18th Mar 2026
SIOS wins triple honours for leadership & support teams
Disaster Recovery

SIOS wins triple honours for leadership & support teams

SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
Smart CT clinches global IT support deals to scale up
Network Infrastructure

Smart CT clinches global IT support deals to scale up

Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.

By Kaleah Salmon • 4 min read • Tue, 10th Mar 2026
HPE complete care service: Refocused for your AI advantage
Hybrid Cloud

HPE complete care service: Refocused for your AI advantage

HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.

By Mark Bakker • 5 min read • Fri, 6th Mar 2026
AI is accelerating women's impact in tech - here's what it looks like up close
DevOps

AI is accelerating women's impact in tech - here's what it looks like up close

AI is freeing women in tech from admin drudgery, giving them space to think, lead and amplify their impact across delivery and design.

By Lorraine Sinnott • 3 min read • Tue, 3rd Mar 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Unified Communications

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 27th Feb 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Software-as-a-Service

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
CompTIA launches AI course for frontline help desks
DevOps

CompTIA launches AI course for frontline help desks

CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Australian employers brace for renewed pay negotiations
Human Capital Management

Australian employers brace for renewed pay negotiations

Australian employers grow bolder on 2026 pay talks, ready to lift offers modestly and use perks as tight budgets meet scarce skills.

By Karen Joy Bacudo • 4 min read • Tue, 24th Feb 2026
New Zealand bosses plan pay rises as confidence grows
Human Capital Management

New Zealand bosses plan pay rises as confidence grows

New Zealand employers plan pay rises and richer perks as economic optimism grows, with 84% expecting the outlook to lift staff salaries.

By Karen Joy Bacudo • 4 min read • Tue, 24th Feb 2026
Dell unveils tougher classroom laptops for AI‑era study
Network Infrastructure

Dell unveils tougher classroom laptops for AI‑era study

Dell launches tougher Windows and Chromebook laptops for classrooms, pitching durable AI‑ready devices with long battery life and easier repairs.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Feb 2026
From breach to recovery - 5 ways to prepare your IT team for the unexpected
Firewalls

From breach to recovery - 5 ways to prepare your IT team for the unexpected

When cyber attacks slip through defences, recovery readiness - not just prevention - decides whether your organisation bends or breaks.

By Al Kingsley MBE • 4 min read • Sat, 21st Feb 2026

Stories from Other Regions

IT support stories

Hostplus signs five-year IT services deal with Interactive
Digital Transformation

Hostplus signs five-year IT services deal with Interactive

Super fund Hostplus has inked a five-year IT managed services deal with Interactive, adding an Australian-based service desk and cloud support.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Mar 2026
Emerge Digital secures B Corp status amid AI rollout
Data governance

Emerge Digital secures B Corp status amid AI rollout

Gloucestershire-based Emerge Digital gains B Corp status as it expands into AI with ApexAI and extends its Gloucester Rugby tech deal.

By Shannon Williams • 4 min read • Thu, 19th Mar 2026
Leaving a Navy tech role for a life on the road with Smart CT was a shore thing
Network Infrastructure

Leaving a Navy tech role for a life on the road with Smart CT was a shore thing

Swapping warships for Wi‑Fi, a young Navy engineer finds freedom, fresh tech and respect on the road as a Smart CT field specialist.

By Georgia Davidson • 6 min read • Wed, 4th Mar 2026