The Ultimate Guide to Managed Services
2024 edition
Overview
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Analyst reports
Gartner on Sustainable IT
Gartner identifies top key tech & service trends for 20...
Last month
Gartner on Endpoint Protection
SentinelOne's Singularity Platform secures leadership s...
Fri, 12th Jan 2024
IDC MarketScape on Cloud Services
CCL named 'Major Player' in APAC cloud services by IDC ...
Wed, 20th Dec 2023
Gartner on Gaming
Feenix Communications to resell Radware solutions in NZ
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Canalys on Partner Programmes
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Expert columns
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MSPs are waiting – so why is it so hard to ask for help
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By Robin Long of Rapid7
Increase cyber effectiveness and innovation through ope...
Thu, 19th Oct 2023
By Aden Axen of Atturra Managed Services
Why PaaS on private cloud is winning over ANZ companies
Wed, 4th Oct 2023
By Etuate Cocker of Exclusive Networks
Who you gonna call? (When shared responsibility muddies...
Mon, 25th Sep 2023
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Move at WatchGuard Technologies
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Move at Voyager Internet
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Move at CIOs
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Tue, 10th Oct 2023
Move at Professional services
Quorum Cyber appoints Steven Marandola as VP of Innovat...
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Other guides
You can read other related guides from Partner Programmes, Cloud Services, IT Automation, Cybersecurity, and Colocation.
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