Qualtrics stories - Page 4
PwC joins the Qualtrics Partner Network with renewed focus on customer experience
Thu, 23rd Jan 2020
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PwC has partnered with Qualtrics to help businesses measure the impact of customer and employee experience programs. #CX #employeeexperience.
Qualtrics announces raft of experience management solutions
Mon, 16th Dec 2019
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The capabilities link all four core experiences of business – customer, employee, product, and brand – together across departments, roles, and teams.
Qualtrics appoints new Australia and New Zealand exec
Mon, 25th Nov 2019
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Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.
Qualtrics extends BrandXM to enable better business-customer relationships
Thu, 7th Nov 2019
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Qualtrics enhances BrandXM with social media integration and secure data-sharing to help businesses improve customer relationships and brand experiences.
Qualtrics expands research & strategy team in APJ
Tue, 17th Sep 2019
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Qualtrics expands its research services and strategy team in APJ, reflecting growing investments and a commitment to delivering top-notch customer experiences.
Qualtrics aims to take 'guesswork' out of customer preferences
Wed, 7th Aug 2019
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Qualtrics’ Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.
Qualtrics invests in Employee Experience in APJ region
Mon, 29th Jul 2019
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ex
The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation’s EX operations in the area.
Qualtrics modernises research with latest release
Tue, 2nd Jul 2019
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api
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modernisation
Qualtrics has unveiled new API-driven survey programming tools for Qualtrics Research Core, simplifying survey design and boosting actionable insights.
Qualtrics grows market share in APJ
Wed, 12th Jun 2019
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Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.
Qualtrics launches AI data cleansing tool
Tue, 28th May 2019
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The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.
Qualtrics aims to help organisations master experience management
Wed, 22nd May 2019
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Qualtrics launches Experience Basecamp, an on-demand platform offering over 60 courses to help organisations master Experience Management (XM) expertise.
Why humanising the customer experience is key to business success
Tue, 30th Apr 2019
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Retailers in Australia must focus on delivering exceptional customer experiences in order to succeed in the competitive market.
Failing to act on feedback holding back Aussie companies
Thu, 18th Apr 2019
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More than half of Australians said organisations acknowledged feedback but failed to act on it, having an adverse effect on loyalty, Qualtrics says.
How businesses should approach designing a digital experience program
Mon, 4th Mar 2019
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Qualtrics reveals keys to digital customer experience: Personalisation, Predictive Analytics, Embedded Action.
Employee experience key to stronger engagement & productivity
Mon, 30th Jul 2018
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productivity
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Improving employee experience is vital to boost engagement and productivity, finds Gallup. Research from Qualtrics reveals three steps businesses can take.
Why analytics can drive a better employee experience
Mon, 16th Jul 2018
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planning
Analytics can significantly enhance employee experiences by providing real-time feedback and actionable insights, says Qualtrics' Steve Bennetts.
Qualtrics partners with IBM to bolster XM platform
Thu, 17th May 2018
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Qualtrics and IBM unite to enhance employee experience, transitioning IBM Kenexa users to the Qualtrics XM Platform with integrated IBM Watson technology.
Qualtrics continues rapid growth across APAC
Tue, 27th Mar 2018
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data analytics
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planning
Qualtrics has swiftly bolstered its presence in APAC with six new offices and a 100-strong team, serving over 750 clients since 2015.
5 major CX trends to expect this year - Qualtrics
Mon, 19th Mar 2018
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data analytics
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cx
Customer experience can make or break a customers loyalty to a brand, which is why Qualtrics has released their 5 expected trends for CX this year.
Qualtrics launches new partner network to help MSPs expand
Sat, 10th Mar 2018
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Qualtrics has announced its intentions to expand its global ecosystem of partners with a number of partners already onboard.