Retail Stories

Global Stories

Retail stories

ITC Infotech partners LayerLens on AI testing tools

Enterprises adopting AI will get new tools to assess model behaviour as ITC Infotech adds LayerLens' Stratix platform to its testing suite.

By Sofiah Nichole Salivio • 3 min read • Today

Software-as-a-Service

Quiq launches Voice AI & rebrand for customer service

Businesses can now keep customer conversations seamless as Quiq adds live voice support and a new brand identity for its service platform.

By Sofiah Nichole Salivio • 4 min read • Today

Malware

AI drives ransomware surge, experts urge faster defence

Experts say AI is accelerating ransomware attacks, shrinking the patching window and forcing organisations to overhaul defences and recovery plans.

By Sofiah Nichole Salivio • 6 min read • 2 days ago

Digital Transformation

Middlebank Consulting Group appoints Mark Hopkins as Associate

The consultancy is betting on growing demand for better use of planning software as companies seek tighter inventory control and more reliable forecasting.

By Mark Tarre • 4 min read • 2 days ago

Digital Transformation

Transporeon launches AI search for carriers across Europe

Transporeon rolls out AI-powered Natural Language Search for carriers, aiming to speed freight bookings and cut clicks across Europe and North America.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Virtualisation

Vultr, SUSE & Supermicro team up for AI edge cloud

Enterprises running AI across multiple sites may cut latency and costs as the partners link cloud, edge hardware and Kubernetes management.

By Sean Mitchell • 4 min read • Last week

Marketing Technologies

Salsify launches SalsifyIQ an intelligence layer commerce

The new layer is meant to help brands and retailers keep product data aligned as AI-led shopping and retailer requirements become more complex.

By Sofiah Nichole Salivio • 4 min read • Last week

Digital Transformation

The 70% problem: Why checkout is still where eCommerce goes to die

Merchants could win back lost sales as tokenised checkout trims friction, reduces card-not-present fraud and keeps payment data in bank rails.

By Suzana Kordumova • 3 min read • Last week

Digital Transformation

Adobe completes Semrush deal to boost AI search tools

The acquisition gives marketers new tools to track brand visibility as AI-led discovery reshapes how shoppers find products online.

By Sean Mitchell • 5 min read • Last week

EduTech

Extreme launches Wi-Fi 7 access points for indoors

Customers in healthcare, education and venues can add Wi-Fi 7 capacity without major power or switching upgrades, Extreme said.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Retail stories

Digital Transformation

Creating a more resilient, agile retail organisation

Retailers are using category management to cut waste, avoid empty shelves and respond faster to cost-of-living pressures and supply shocks.

By Daniel Kohut • 7 min read • Yesterday

Customer Relationship Management

Address data is the retail superpower

Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.

By Greg Brown • 5 min read • Yesterday

Digital Transformation

Amperity martech leader reveals 'secret sauce' to marketing in the moment

Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.

By Billy Loizou • 6 min read • 2 days ago

Manufacturing

UK firms brace for May price rises amid freight pressure

Freight and energy costs are feeding May price rises, with over 40% of retailers and transport firms planning increases, ONS data show.

By Mark Tarre • 5 min read • Last week

Agricultural Technology

PowerSync launches optimiser for Australian energy users

Australian firms with solar and batteries can now trade flexibility for extra revenue as PowerSync’s new software targets the National Electricity Market.

By Sean Mitchell • 4 min read • Last week