Results:

"Nothing is truly free, and, unfortunately, the current business model for free services means that, essentially, we pay with our data."More

"Brands and organisations must grow their digital capabilities to connect with their customers on the social and messaging platforms their customers use, not the other way around."More

"Big Tech has made mega profits by turning a blind eye to the true extent of misinformation on their platforms."More

Organisers of the New Year's Eve Ball Drop Celebration are bringing the world's biggest party to homes around the world, live and direct from Times Square. More

If a crisis unfolded, 38% would stop using an organisation’s products if they were caught up in a crisis that spilled online.More

The acquisition will result in an integrated offering called Seismic LiveSocial, a social engagement solution for sales and client-facing teams.More

The new alliance will bring a suite of social capabilities to Microsoft customers from Hootsuite’s 150+ app ecosystem. More

National spent double on its Facebook marketing, and it wasn't enough.More

B2B decision makers see social media as a means to discover new products and services, with YouTube leading the social platform of choice.More

Organisations often limit social to the marketing department, but instead it should be connected into the ‘lifeblood and workflow’.More

“Social media has been an integral part of the way we communicate with one another for a long time, but this evolution shows just how much it impacts multiple aspects of our lives right now, and in the future."More

How do we avoid digital fatigue and stay connected? It starts with establishing a routine.More

Hootsuite has announced free access to its professional plan for all non-for-profit organisations and small businesses in a bid to support them through the COVID-19 outbreak and its impacts. More

While savvy businesses understand engaging with customers in their own environments makes sense, the path to making these meaningful connections with customers is not always easy.More

To address some of the more negative aspects of online life, pet food brand Pedigree and a bunch of New Zealanders have created a new app that asks people to post pictures of their pets. More

The milestone represents the rapid spread in global popularity the app has seen in the last few months, and the statistics spell an all-time record for DAUs for the app.More

taking calculated risks, not raising salary too early and highlighting transferrable skills for a sideways move are all ways people can land a job in the next year.More

How do you make enough noise to let people know who you are, but also build an authentic community and open lines of communication with your audience?More

"With 90% of internet users in South East Asia connecting to the internet using their smartphone, the opportunity to engage with shoppers is vast."More

More than 6.6 billion images are uploaded to the internet every day, but for those who are blind or have low vision, it can be a massively limited experience.More

Organisations now face an even wider risk landscape, as they seek to tackle emerging digital threats and deal with complex reputational and regulatory issues. More

The Forgivemoji campaign encourages people to design an emoji that represents forgiveness. The team behind the campaign will then decide on the best entry and then submit it to the Unicode Consortium.More

The survey revealed that online users in Asia Pacific appear to be willing to share their private information in exchange for various personal gains from social media.More

Facebook is trying to downplay the whole idea of Tinder-like swipes, and instead it’s promoting the idea of creating ‘meaningful relationships through things people have in common, like interests and groups.More