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Kiwi Stories

Voice stories

Vodafone switches on 4G VoLTE calling across NZ
4G technology

Vodafone switches on 4G VoLTE calling across NZ

Vodafone has upgraded its 4G Calling programme to provide 'crisper, clearer' phonecalls for Vodafone customers.

By Sara Barker • 3 min read • Fri, 31st Jan 2020
Christchurch startup looks to fix voicemail headaches
Apps

Christchurch startup looks to fix voicemail headaches

Christchurch startup Vxt, founded by University of Canterbury students, seeks to end voicemail woes with an app converting messages to text.

By Shannon Williams • 3 min read • Wed, 30th Oct 2019
Vodafone begins 4G calling rollout
4G technology

Vodafone begins 4G calling rollout

Vodafone introduces 4G VoLTE calling in Auckland, with Wellington, Christchurch, and Queenstown to follow in December, promising faster, clearer calls.

By Sara Barker • 3 min read • Mon, 7th Oct 2019
Spark & Ericsson partner up to deliver Kiwis a fully digital voice network
Ericsson

Spark & Ericsson partner up to deliver Kiwis a fully digital voice network

Kiwi telco Spark has partnered with Ericsson to launch a next-generation fully digital voice network technology called IP Multimedia Subsystem (IMS).

By Sam Worthington • 2 min read • Wed, 15th Feb 2017
Exclusive: Microsoft NZ launches new unit to help partners build new business
Microsoft

Exclusive: Microsoft NZ launches new unit to help partners build new business

Microsoft NZ has launched a new unit designed to help Kiwi partners build new practices, providing additional revenue and differentiation.

By Heather Wright • 3 min read • Mon, 7th Nov 2016
How to make money as an ISP
Unified Communications

How to make money as an ISP

Recent changes to the telecommunications landscape have reduced margins on almost every product/service that the average ISP/telco sells.

By Brendan Ritchie • 3 min read • Mon, 16th Mar 2015

Global Stories

Voice stories

Natterbox launches solution to improve customer service efficiency
Customer Relationship Management

Natterbox launches solution to improve customer service efficiency

Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.

By Ben Moore • 3 min read • Thu, 14th Nov 2019
Amazon announces new Echo products, including Alexa features
Biometrics

Amazon announces new Echo products, including Alexa features

Amazon has launched a new line-up of Echo devices, enabling users to access Alexa at home in different ways, as well as a range of Alexa features.

By Catherine Knowles • 4 min read • Fri, 27th Sep 2019
Red Box gains compliance boost with new partnership
Cloud Services

Red Box gains compliance boost with new partnership

By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.

By Ben Moore • 2 min read • Wed, 13th Feb 2019
Voice and digital assistants the next enterprise step for AI
Unified Communications

Voice and digital assistants the next enterprise step for AI

Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.

By Rob Newell • 3 min read • Mon, 24th Dec 2018
The 2018 Canalys APAC Channels Forum keynote
Hyperscale

The 2018 Canalys APAC Channels Forum keynote

There was a lot to unpack at the Canalys APAC Channels Forum keynote. This long-form piece tries to cover all the most relevant points for ANZ.

By Ben Moore • 9 min read • Thu, 6th Dec 2018
New rapid voice cloning tech could spell end for voice authentication
Biometrics

New rapid voice cloning tech could spell end for voice authentication

Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.

By Ashton Young • 3 min read • Sat, 10th Mar 2018
VeloCloud's 'industry first' solution powers voice quality monitoring direct to SD-WAN
Network Infrastructure

VeloCloud's 'industry first' solution powers voice quality monitoring direct to SD-WAN

VeloCloud has unveiled what it calls an 'industry-first' SD-WAN solution to include Voice Quality Monitoring (VQM) capability.

By Sara Barker • 2 min read • Tue, 15th Nov 2016
Three revolutionary future products from Adobe's labs
Marketing Technologies

Three revolutionary future products from Adobe's labs

Adobe's innovation suite grows with XD, Project Felix, and Vocal set to revolutionise design, 3D art, and audio editing.

By Sean Mitchell • 5 min read • Thu, 10th Nov 2016
Zendesk rolls out Basic Voice, a phone support service for any business
Customer Relationship Management

Zendesk rolls out Basic Voice, a phone support service for any business

Zendesk launches Basic Voice offering reliable phone support for companies of any size as part of its omnichannel support strategy.

By Catherine Knowles • 2 min read • Thu, 17th Mar 2016
Blackboard's latest update is all about better communication
EduTech

Blackboard's latest update is all about better communication

Blackboard partners with VoiceThread to enhance communication for learners and instructors with video, voice and text commenting.

By Catherine Knowles • 2 min read • Tue, 8th Dec 2015
Vadacom and Connect NZ unite to deliver Kiwi SMEs smarter phone systems
Document Management

Vadacom and Connect NZ unite to deliver Kiwi SMEs smarter phone systems

Connect NZ, a voice, video and IT company, has partnered with cloud PBX phone system provider Vadacom to help SMEs achieve more.

By Staff Writer • 4 min read • Mon, 28th Sep 2015
DECT and VoWiFi: What are they are why should you care
Wireless Networks

DECT and VoWiFi: What are they are why should you care

More workers are relying on mobile devices for their jobs, driving the adoption of Voice over Wi-Fi (VoWiFi; according to Wavelink.

By Catherine Knowles • 3 min read • Wed, 29th Jul 2015