Zoom Stories - Page 11

Global Stories

Zoom stories

Zoom's Sydney office pilots 'employee-led' approach to the future of work

Just 1% of Zoom's workforce wanted to work full time in an office in 2021. Now the company is piloting new 'workstyles' to improve employee satisfaction.

By Staff Writer • 3 min read • Mon, 24th Jan 2022

Cybersecurity

Zoom awarded new international security certification after intensive evaluation

Zoom becomes first video communication client to receive high-level security certification from German Federal Office for Information Security.

By Mitchell Hageman • 3 min read • Wed, 12th Jan 2022

Hybrid & Remote Work

Zoom releases a host of new features and updates, including video voicemail and workspace reservation

Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.

By Ryan Morris-Reade • 5 min read • Mon, 27th Dec 2021

Customer Relationship Management

Genesys raises $580 million in funding at $21 billion valuation

Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally.

By Ryan Morris-Reade • 3 min read • Thu, 9th Dec 2021

Unified Communications

Zoom unveils a load of new updates and features

Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.

By Ryan Morris-Reade • 4 min read • Wed, 1st Dec 2021

Phishing

Amazon, Microsoft, Adobe amongst top brands impersonated in phishing attacks

Two million malicious emails evaded traditional defences, with Tessian Defender detecting tactics used by cybercriminals.

By Shannon Williams • 3 min read • Wed, 22nd Sep 2021

Unified Communications

Video: 10 Minute IT Jams - The rundown on Poly's headsets

Poly's account manager for New Zealand, Laura Peddie, discusses the impact of remote working on the headset sector in an exclusive interview with TechDay.

By Nick Forrester • 5 min read • Mon, 6th Sep 2021

Customer Relationship Management

Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction

Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion.

By Ryan Morris-Reade • 3 min read • Tue, 20th Jul 2021

Customer Relationship Management

Brauz teams up with Zoom to improve virtual shopping

Australian omnichannel experience platform Brauz has partnered with Zoom to bring video to everyday shopping experiences.

By Catherine Knowles • 3 min read • Thu, 8th Jul 2021

Hybrid & Remote Work

Zoom partners with Poly & Yealink to launch phone appliance range

Zoom teams up with Poly and Yealink to launch a new range of phone appliances, offering video, audio, and touch display capabilities.

By Staff Writer • 2 min read • Thu, 10th Jun 2021

Virtualisation

VMware collaborates with Zoom, improving security for hybrid work environments

VMware has announced a new collaboration with Zoom for an enhanced and more secure experience in hybrid work environments.

By Ryan Morris-Reade • 3 min read • Tue, 8th Jun 2021

Unified Communications

Zoom's first-quarter financial results nearly 1 billion, up 191% year over year

Zoom's financial results for the first quarter of 2021 have a total revenue of $956.2 million, up 191% year over year.

By Ryan Morris-Reade • 2 min read • Thu, 3rd Jun 2021

Unified Communications

Dicker Data secures distribution rights for Zoom across ANZ

The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data's professional AV portfolio.

By Staff Writer • 3 min read • Wed, 12th May 2021

Unified Communications

'Zoom anxiety' major problem one year into pandemic

Zoom anxiety grips remote workers as video calling takes its toll on mental health, with 73% affected in the past year, according to new research.

By Shannon Williams • 3 min read • Thu, 25th Mar 2021

Unified Communications

Strong fourth quarter for Zoom in wake of COVID-19 crisis

Zoom's Q4 2020 financial results show total revenue of $882.5m, up 369% YoY, as it responds to increased demand during the pandemic.

By Shannon Williams • 5 min read • Tue, 2nd Mar 2021

Unified Communications

Video: 10 Minute IT Jams - Who is VIQ Solutions?

VIQ Solutions MD, Matthew Fowler, discusses their AI-powered speech-to-text transcription services in TechDay's 10 Minute IT Jam.

By Nick Forrester • 6 min read • Wed, 17th Feb 2021

Artificial Intelligence

Digitalisation and technology predictions for evidence-based sectors

2021 predictions for evidence-based sectors: mobile on-demand transcription, AI data analysis, remote working efficiencies, and simple plug-and-play tools.

By Malcolm Macallum • 3 min read • Fri, 29th Jan 2021