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Zoom launches new global data privacy enhancements
Data Privacy

Zoom launches new global data privacy enhancements

Zoom launches robust privacy enhancements and tools for its users, EEA-based data storage and a dedicated European support team.

By Kaleah Salmon • 3 min read • Wed, 7th Jun 2023
Zoom appoints Bede Hackney as Head of ANZ
Zoom

Zoom appoints Bede Hackney as Head of ANZ

Zoom Video appoints Bede Hackney as Head of Australia and New Zealand, aiming to lead the market, amid increased demand for remote work.

By Imee Dequito • 2 min read • Thu, 1st Jun 2023
Ribbon Communications launch Ribbon Connect for Zoom
Software-as-a-Service

Ribbon Communications launch Ribbon Connect for Zoom

Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.

By Kaleah Salmon • 3 min read • Fri, 26th May 2023
Lacework Hires Ex-Twitter CISO as Chief Information Security Officer
Cloud Security

Lacework Hires Ex-Twitter CISO as Chief Information Security Officer

Lea Kissner, former Twitter Cyber Chief, joins Lacework as CISO, leading development and implementation of their overall security strategy and programs.

By Imee Dequito • 2 min read • Wed, 17th May 2023
Zoom Virtual Agent launch promises big things for ANZ businesses
Unified Communications

Zoom Virtual Agent launch promises big things for ANZ businesses

Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.

By Catherine Knowles • 3 min read • Tue, 31st Jan 2023
Zoom Virtual Agent launched to assist customers and employees
Data Analytics

Zoom Virtual Agent launched to assist customers and employees

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

By Catherine Knowles • 4 min read • Fri, 27th Jan 2023
New Zoom virtual agent aims to transform customer support
Unified Communications

New Zoom virtual agent aims to transform customer support

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.

By Gaurav Sharma • 3 min read • Thu, 26th Jan 2023
Zoom announces new features to make meetings better in 2023
Virtualisation

Zoom announces new features to make meetings better in 2023

Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.

By Gaurav Sharma • 4 min read • Fri, 13th Jan 2023
Tuesday busiest day for Zoom calls – and other insights
Unified Communications

Tuesday busiest day for Zoom calls – and other insights

Tuesday is the busiest day of the week for Zoom calls, while January and October see the most action, according to new figures released by Zoom.

By Shannon Williams • 6 min read • Fri, 30th Dec 2022
What MSPs need to know about work migrations
Unified Communications

What MSPs need to know about work migrations

End users en masse have turned to applications like Microsoft Teams, Zoom, Slack, Google Hangouts and other workplace collaboration tools.

By Tosin Vaithilingam • 4 min read • Thu, 22nd Dec 2022
Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadrant
Unified Communications

Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadrant

Zoom celebrates its third consecutive time in the leader's quadrant, and its offerings in this space include Team Chat, Phone, Meetings, and Whiteboard.

By Gaurav Sharma • 3 min read • Tue, 6th Dec 2022
Zoom rolls out updates and innovations at flagship conference
Productivity

Zoom rolls out updates and innovations at flagship conference

Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.

By Catherine Knowles • 5 min read • Fri, 18th Nov 2022
Poly levels up hybrid working with Studio System relase
Unified Communications

Poly levels up hybrid working with Studio System relase

Poly teams up with HP to launch Poly Studio Systems for Zoom Rooms, providing flexible solutions for varying room sizes.

By Catherine Knowles • 3 min read • Wed, 16th Nov 2022

Stories from Other Regions

Zoom stories

Google Cloud appoints Patrick Wee as Country Manager for Malaysia
Unified Communications

Google Cloud appoints Patrick Wee as Country Manager for Malaysia

Patrick Wee has been appointed as the Country Manager of Google Cloud in Malaysia to help local businesses digitally transform with cutting-edge tech.

By Zach Thompson • 2 min read • Tue, 18th Apr 2023
Singtel launches Zoom's solutions for digital transformation
Unified Communications

Singtel launches Zoom's solutions for digital transformation

These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.

By Gaurav Sharma • 6 min read • Thu, 19th Jan 2023
Poly and Microsoft help the Plenary Council of Australia
Unified Communications

Poly and Microsoft help the Plenary Council of Australia

The Plenary Council of Australia has turned to Microsoft and Poly to help organisers pivot to hosting the First Assembly in a hybrid and distributed format.

By Mitchell Hageman • 2 min read • Wed, 16th Nov 2022
Zoom successfully completes IRAP Security Assessment
Risk & Compliance

Zoom successfully completes IRAP Security Assessment

The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).

By Mitchell Hageman • 2 min read • Mon, 14th Nov 2022