Customer Satisfaction stories - Page 10
Monday.com launches AI enterprise service management tool
Tue, 11th Feb 2025
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hcm
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ai
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service management
monday.com has launched its AI-driven Enterprise Service Management platform, monday service, to enhance operational efficiency for businesses across departments.
IFS reports strongest financial results for 2024
Wed, 5th Feb 2025
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manufacturing
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ifs
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financial results
IFS has announced record financial results for the year ending December 31, 2024, with ARR exceeding EUR €1 billion driven by strong demand for Industrial AI solutions.
BillingPlatform named leader in Forrester's Q1 2025 report
Tue, 4th Feb 2025
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digital transformation
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cx
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martech
BillingPlatform has been named a Leader in Forrester's Q1 2025 report for Recurring Billing Solutions, scoring 5 out of 5 in 16 criteria.
A well-oiled machine: How ERP solutions drive ROI and better customer experiences
Wed, 29th Jan 2025
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data analytics
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cx
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martech
Enterprise resource planning (ERP) systems are revolutionising equipment dealerships by streamlining operations and enhancing customer satisfaction, driving significant ROI.
Juniper unveils partner programme for growth by 2025
Tue, 28th Jan 2025
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uc
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partner programmes
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collaboration
Juniper Networks has unveiled its enhanced Partner Advantage programme for 2025, designed to equip partners with resources for greater growth and profitability.
Global PWA market set to grow from USD $3.53bn to $21.44bn
Thu, 23rd Jan 2025
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cx
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martech
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ai
The global progressive web app market is poised to surge dramatically, growing from USD $3.53 billion in 2024 to USD $21.44 billion by 2033.
EPAM Systems expands partnership with Google Cloud for AI
Thu, 23rd Jan 2025
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data analytics
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digital transformation
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power / energy
EPAM Systems is expanding its partnership with Google Cloud to deliver AI-powered solutions across media, energy, and retail sectors, driving digital transformation.
Alibaba Cloud leads 2024 Magic Quadrant for 5th year
Thu, 23rd Jan 2025
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encryption
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fintech
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genai
Alibaba Cloud has been named a Leader for the fifth consecutive year in the 2024 Gartner Magic Quadrant for Cloud Database Management Systems.
Karl Triebes named Chief Product Officer at Ivanti
Thu, 23rd Jan 2025
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hcm
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breach prevention
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cloud services
Karl Triebes has been appointed Chief Product Officer at Ivanti, bringing over 30 years of tech expertise to enhance product strategy and customer satisfaction.
TCS surpasses USD $21.3 billion in global brand value
Tue, 21st Jan 2025
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ai
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clean technologies
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it services
Tata Consultancy Services has become the second global IT services brand to surpass a staggering brand valuation of USD $21.3 billion, marking an 826% growth since 2010.
Microblink reports strong 2024 growth in ID verification sector
Tue, 21st Jan 2025
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fintech
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hcm
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ai
Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.
Snom showcases the benefits of its SRAPS provisioning tool
Fri, 17th Jan 2025
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uc
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mfa
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voip
Snom has unveiled enhancements to its hosted provisioning service, SRAPS, which simplifies IP phone management for VARs and IT professionals since 2019.
Specialized cloud infrastructure is a CSP's best friend
Tue, 14th Jan 2025
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uc
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digital transformation
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cx
Communication service providers are urged to modernise their tech stacks with specialised solutions to enhance customer experience and compete effectively.
Exclusive: How CCH Integrator is revolutionising corporate tax efficiency with AI and strategic partnerships
Mon, 13th Jan 2025
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cx
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martech
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risk & compliance
Wolters Kluwer's Andy Hung is championing innovation through AI and partnerships, aiming to enhance efficiency and client outcomes in tax technology.
Mark Bishof appointed new CEO of Medallia
Wed, 8th Jan 2025
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cx
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martech
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ai
Mark Bishof has been appointed Chairman and Chief Executive Officer at Medallia, signalling a major leadership shift at the software firm backed by Thoma Bravo.
The rise of returns: making reverse logistics work for your business
Wed, 8th Jan 2025
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cx
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martech
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supply chain
As eCommerce thrives, businesses must embrace reverse logistics to meet rising return demands, enhancing customer satisfaction and sustainability efforts.
N4L report showcases digital achievements in NZ schools
Thu, 26th Dec 2024
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edutech
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advanced persistent threat protection
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cybersecurity
N4L's 2024 Annual Report reveals the company's strides in digital solutions, connecting over 900,000 users across New Zealand's schools and enhancing online safety.
Sinch predicts 2025 trends in digital customer engagement
Wed, 18th Dec 2024
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cx
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martech
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integration
Sinch forecasts significant advancements in digital customer communications by 2025, with 80% of enterprises expected to utilise conversational AI.
ShipStation enhances global shipping with Adobe link-up
Mon, 16th Dec 2024
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cx
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martech
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supply chain
ShipStation has deepened its partnership with Adobe Commerce to enhance global shipping options, streamlining order fulfilment for retailers.
Peak performance in peak season: Leveraging EMM solutions for seamless operations
Fri, 13th Dec 2024
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data protection
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digital transformation
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supply chain
As the busy festive season heats up, logistics firms are turning to EMM solutions to enhance workforce efficiency and ensure seamless operations.