Consumer technology news from the future
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Genesys increases focus on ANZ mid-market with cloud offerings
Genesys has launched a new set of cloud offerings in order to expand into the Australian mid-market and strengthen its presence in New Zealand.
Zendesk takes customer service to apps and websites with Embeddables
Zendesk Embeddables, released today, is a suite of features in order to increase customer support and engagement on mobile and web platforms.
NAB Social Media Command Centre unveiled
National Australia Bank shows its commitment to social media with a new command centre.
How to get the most out of partner programmes
The world of partner programmes can be complex and confusing. Amy Christopher, Symantec partner marketing manager, Asia Pacific and Japan, suggests so
Ensuring your customers’ experience of Voice over Internet Protocol meets their expectations can reap benefits. Cameron Beattie, Conversant managing director, explains the building blocks to successfully building and deploying a VoIP solution.