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Kiwi Stories

Kiwis losing $24.7mil to scam calls every year
Unified Communications

Kiwis losing $24.7mil to scam calls every year

New Zealanders lose NZD $24.7mil annually to scam calls, prompting the NZ Telecommunications Forum to intensify its anti-fraud campaign.

By Staff Writer • 3 min read • Wed, 14th Nov 2018
Unsuspecting Kiwis aid thieves: The dangers of buying 'discount' phones from Facebook groups
Facebook

Unsuspecting Kiwis aid thieves: The dangers of buying 'discount' phones from Facebook groups

New Zealand consumers buying second-hand mobile devices on Facebook risk purchasing fraudulently obtained phones, warns the TCF.

By Jacques-Pierre (JP) Dumas • 3 min read • Mon, 7th Aug 2017
Kiwis transfer their millionth mobile number
Unified Communications

Kiwis transfer their millionth mobile number

Over 1 million mobile phone numbers have been transferred between operators since NZ introduced number porting in 2007.

By Shannon Williams • 2 min read • Wed, 20th Apr 2016
Kiwis: recycle your old, unwanted phones
Unified Communications

Kiwis: recycle your old, unwanted phones

New Zealanders urged to recycle unwanted phones through RE:MOBILE scheme, helping charity and reducing landfill.

By Shannon Williams • 2 min read • Thu, 11th Feb 2016
Telecom under attack from Labour
Chorus

Telecom under attack from Labour

Labour slams Telecom for monopolistic practices, demands tighter regulations. Clare Curran criticises secretive UFB deal process, proposes network regulator.

By Staff Writer • 2 min read • Thu, 28th Jul 2011

Global Stories

NZ telcos toughen their stance against scam calls and emails
Email Security

NZ telcos toughen their stance against scam calls and emails

The New Zealand Telecommunications Forum has released a draft Scam Calling Prevention Code to standardise processes and combat scam calls across major telcos.

By Sara Barker • 3 min read • Tue, 24th Apr 2018
NZ telco industry focussed on improving customer service
Customer Relationship Management

NZ telco industry focussed on improving customer service

The New Zealand telecommunications sector is actively addressing customer service gaps through a series of initiatives led by the Telecommunications Forum.

By Julia Gabel • 2 min read • Mon, 25th Sep 2017
BANNED: NZ telcos to blacklist Samsung Galaxy Note7 from all mobile networks
Samsung

BANNED: NZ telcos to blacklist Samsung Galaxy Note7 from all mobile networks

The New Zealand Telecommunications Industry has now blacklisted the Samsung Galaxy Note7 from all mobile networks, starting from November 18.

By Sara Barker • 2 min read • Fri, 4th Nov 2016
NZ telco industry 'world class' despite increasing levels of complaints
Unified Communications

NZ telco industry 'world class' despite increasing levels of complaints

Complaints about the New Zealand telecommunications industry are rising, but it still provides top-notch service, says the NZ Telecommunications Forum.

By Shannon Williams • 2 min read • Mon, 17th Oct 2016
TCF welcomes ComCom telco report
Unified Communications

TCF welcomes ComCom telco report

NZ Telecommunications Forum praises ComCom report highlighting Kiwis' access to world-class, affordable telco services.

By Shannon Williams • 1 min read • Mon, 30th May 2016
InternetNZ chief praises NZ telco sector
Unified Communications

InternetNZ chief praises NZ telco sector

InternetNZ is welcoming the results of a NZTF report, saying it is a stocktake of the positive story NZ has to tell in telecommunications.

By Shannon Williams • 2 min read • Thu, 11th Feb 2016
New guidelines for telecommunications wiring
Wireless Networks

New guidelines for telecommunications wiring

The New Zealand Telecommunications Forum has issued new guidelines to enhance in-home telecom wiring, adapting to the surge in digital services and data usage.

By Shannon Williams • 2 min read • Wed, 21st Oct 2015
Mobile phone blacklist turns one
Unified Communications

Mobile phone blacklist turns one

NZ marks a year of deterring phone theft with a successful handset blacklist, now blocking over 32,000 stolen mobiles nationwide.

By Shannon Williams • 4 min read • Mon, 15th Dec 2014
Mobile number 'ports' to hit 500,000
Unified Communications

Mobile number 'ports' to hit 500,000

Over half a million telecom users are set to port their mobile numbers by April, with 2degrees capturing the majority.

By Staff Writer • 2 min read • Thu, 29th Mar 2012
Telcos agree to additional compliance measure
Unified Communications

Telcos agree to additional compliance measure

TCF members to self-certify compliance to industry regulations, with companies breaching rules to be 'named and shamed'.

By Staff Writer • 2 min read • Wed, 14th Mar 2012
Why Crown Fibre Holdings must go
Unified Communications

Why Crown Fibre Holdings must go

Telecommunications companies in New Zealand are calling for the government to scrap Crown Fibre Holdings over delays in the Ultra Fast Broadband initiative.

By Staff Writer • 3 min read • Thu, 23rd Feb 2012
Telcos agree to allow payments via phone bills
Unified Communications

Telcos agree to allow payments via phone bills

NZ telcos unite to launch PayforitNZ, allowing phone bill payments for digital purchases, ensuring customer privacy and convenience.

By Staff Writer • 1 min read • Fri, 21st Oct 2011
Telco group issues fraud warning for businesses
Unified Communications

Telco group issues fraud warning for businesses

Businesses are urged to secure their PABX phone systems as a surge in hacking has left some companies with phone bills hundreds of thousands high, warns TCF.

By Staff Writer • 1 min read • Tue, 13th Sep 2011