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Privacy and security fears put young people off using virtual assistants for customer servicesMore

The headphones include SmartSound that automatically adjusts the sound and noise cancelling based on the user’s environment.More

The new AirPods come with a standard case or a Wireless Charging Case that holds additional charges for more than 24 hours of listening time.More

This year it is estimated that over 100 million smart speakers will be installed - but it isn’t going to stop there.More

Striking a balance between human-led interactions and digital advancements will be key in delivering the next level of customer service in 2018.More

The device features technology which alerts users to the type of danger and its location...More

Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.More

Hybrid intelligence is a “best of both worlds” approach and makes for an excellent way to deliver human-style communication at scale.More

Apple continues to hold the greatest market share of any smartwatch provider...More

ORII uses bone conduction to send sound along your finger and into your ear...More

Bixby knows all of your phone’s apps and how to use them...More

Ovum has released on the AI digital assistant market, revealing partnerships to be key differentiators in the years head.More

Despite being born in 2011, it has only been in the last couple of years that businesses have begun to realise how valuable chatbots could be.More

As we continue to make rapid advances in technological innovation, people worldwide have been rapidly embracing the virtual personal assistant (VPA).More

Finally something we can interact with, and let ourselves go, without it having any consequences.More

Apple today announced their latest major update to the macOS. The biggest change? Siri is now on the Mac.More

This latest integration amps up the possibilities of where you can take your music and how easily you can access it all.More

Fast forward three years from now and at least 25 percent of households in developed economies will have digital assistants.More

Home highlights Apple’s overriding strategy when it comes to the smart home: to become the central enabler.More

"The future of TV is apps." Powerful new Siri capabilities are coming to Apple TV.More

The question is, what can the Mac do now? Well, soon you’ll be able to just ask.More

Apple has revealed HomeKit devices will begin to launch as early as May or June of this year, nearly a year after revealing the project.More

To many people Apple’s Siri is simply a helpful tool or momentary distraction, but for a select few it’s much more than that.More

A new security breach has been discovered in iOS 7.1, allowing hackers to access contact lists without having to unlock the actual iPhone device.More