Consumer technology news from the future
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Slingshot makes Te Reo Maori important part of customer experience
“Maori is one of the three official languages of New Zealand, it just makes sense that our customers should be able to speak to our customer service representatives in Te Reo if they choose to.”
NZ telcos plead guilty, given fines over false invoicing
"It was a failure to implement and then ensure proper processes were operating. This was highly careless."
Finalists for the 2019 Broadband Compare TUANZ Awards revealed
"It is great to see such a diverse range of finalists recognised and highlights what a great position connectivity in New Zealand is in."
Telcos in the hot seat after ComCom lays charges
Slingshot, Flip and Orcon have had 13 charges laid against them by the Commerce Commission.
Canstar Blue’s SMB Internet Provider award winners are...
“It’s getting harder to be a small business in New Zealand, but technology is making life easier for us.”
Slingshot warned for misleading discount claims
“It is vital that businesses clearly and accurately represent the key terms of offers made when marketing their products."
Slingshot recruits celebs to design modems that aren’t eyesores
With most modems being banished to dark corners or closets, Slingshot is looking to change the trend with its uniquely designed modems.
Who’s the greatest NZ Internet provider of them all? Winners announced
The inaugural Broadband Compare Awards ceremony took place last night to determine New Zealand’s best broadband provider. So who won?
Vocus New Zealand, Aussie data centres on the chopping block
Vocus NZ is up to be put up for sale, with Australian parent Vocus Group also looking to sell the company’s Aussie data centre assets.
New platform helps corporate giants connect to Australian startups
Businesses participating in the initiative include Australia Post, Accenture, IBM, Optus, and Westpac.
Orcon & Slingshot offer quick fix for fibre broadband limbo
“With installs already set to take up to 6 weeks, people don’t always realise that if an order hits any snags, they can be left with no internet."
Surprise surprise: NZ telcos need to up customer service game
The latest Consumer NZ survey on NZ telcos has revealed Kiwis aren't to happy when it comes to customer service.
Slingshot launches anti-porn control switch
“While we can’t bubble-wrap our kids, we can certainly put measures in place to help mitigate online risks and bring the topic to the surface."
2degrees crushes competition to win Canstar broadband satisfaction award
Just six months after entering the broadband fray, 2degrees has cleaned up in the Canstar Consumer Satisfaction awards for broadband services.
Slingshot questions industry pricing with mobile + broadband bundles
“We were expecting 2degrees to come out with some aggressive pricing, but they have just slipped in behind the big boys.”
Woosh customers sold to rival Slingshot
Today Slingshot purchased the entire customer base of Woosh, the internet service provider.
Slingshot comes to the rescue of elderly Wellington residents
Slingshot and Consumer NZ have finalised an agreement to provide more affordable services to elderly UFB customers in Wellington.
Slingshot tops for quality service
Slingshot comes out on top of the ISP pile in the inaugural Reader's Digest Quality Service Awards.
CallPlus hits back at global mode action; subtly calls out Spark
CallPlus has hit back at legal action by broadcasters trying to stop global mode - and subtly called out Spark for its role in the legal fracas.
Kiwi streaming companies VS the world
In response to what they believe is a breach of copyright, Lightbox, MediaWorks, SKY and TVNZ intend to take action against ISPs promoting Global Mode
Slingshot upgrades Global Mode, capitalises on Kiwi Netflix
Slingshot is upgrading its Global Mode service so Kiwi Netflix users can switch between regions - allowing viewers to 'toggle' between versions.
Slingshot best performing broadband provider
Slingshot has been named as the best performing broadband provider in New Zealand for the second year running.
Kiwis seek unlimited data plans and video streaming sites
According to Kiwi statistics from the CallPlus network streaming video is up, peer-to-peer sharing is down, and online shoppers are turning to China.
Consumer NZ poll slams Vodafone and Spark
Vodafone and Spark have a long way to go before their customers feel satisfied with their service.