Westpac's new online banking platform a Kiwi first
Westpac has launched ‘Westpac One’, the online banking platform for customers in the Australasia region.
Westpac One is the first fully-responsive platform in New Zealand with functionality across smartphones, tablets and desktop computers.
Customers can use mobile devices to make and initiate payments, including international payments. The can also apply for and activate accounts, home loans, personal loans, credit cards and term deposits.
Westpac says customers will get an instant decision on a home loan, credit card or personal loan, and will be able to search and filter payments across accounts using past, current and future timeframes.
Customers will also have the ability to temporarily block and unblock cards if they have been lost or stolen, Westpac says. A trial version of this was used by more than 50,000 customers and staff for several months before the release.
Simon Pomeroy, Westpac chief digital officer, says, “The trial has enabled us to get excellent feedback to fine-tune and deliver what customers want and what we believe is a world leading experience.”
Pomeroy says the objective of Westpac One is to provide New Zealanders with a digital banking experience to make transactions simpler.
“Customers want total control over their banking and Westpac One is a significant step to our customers being able to do that.
“And, by having a single platform we are able to introduce new developments a lot easier and more quickly so our customers are at the cutting edge of simple everyday banking,” says Pomeroy.
Moven’s money management tools have been integrated with the platform to provide real time insight into everyday spending. Westpac says categorisation of spend and real time receipts will be available soon along with other ongoing developments.