Story image

Facial recognition helps problem pokies players say no

11 Mar 2019

New Zealand Community Trust (NZCT) has installed facial recognition technology at all six of its Gisborne gaming venues to help problem gamblers who have excluded themselves, says NZCT chief executive Mike Knell.

“NZCT understands and accepts a duty of care towards gambling patrons and our legal obligation to help problem gamblers exclude themselves from our venues,” Knell says.

“Facial recognition technology is an important innovation for helping self-identified problem gamblers stay out of temptation’s way by stopping them getting into gaming rooms from which they have chosen to exclude themselves.

“Although there is a relatively small number of excluded problem gamblers and the costs of the technology are high, with government agency and stakeholder support we’re hopeful that having the technology widespread will bring forward more people who could be at risk to seek help from problem gambling service providers.”

The technology was successfully trialled by gaming societies at several venues around the country, including NZCT’s, and became fully operational in 2018. 

“We are pleased with the positive results to date and NZCT is progressively installing the technology at our own expense in venues. Nine of our venues outside the Gisborne area have the technology operating, so far with excellent outcomes, and this new cluster will make 15 in total.

“We will monitor the Gisborne venues and how many attempted breaches of exclusion orders the facial recognition technology identifies. We expect that having this technology in all our Gisborne venues will be a strong motivator to self-excluded gamblers to stop gambling in our gaming rooms.”

NZCT’s gaming rooms are at Aladdin’s Bar and Tavern, Bar 59, Bollywood Stars, Brezz’n Sports Bar, Shipwreck and Sugar. 

NZCT will encourage the operators of the other two gaming venues in Gisborne to consider installing this technology.

Apple launches revamped iPad Air & iPad mini
Apple loves tinkering with its existing product lines and coming up with new ways to make things more powerful – and both the iPad Air and iPad mini seem to be no exception.
Epson innovations and Mercedes-AMG Petronas Motorsport
The world’s greatest motorsport event, the Formula One Grand Prix World Championship, descended on Melbourne’s Albert Park over the weekend for the first race of the 2019 season.
Tesla unveils the Model Y SUV
After much anticipation, Tesla unveiled the Model Y last week – a vehicle that is described as an all-electric, mid-size SUV that can seat seven adults – and the vehicle has a glass roof.
Preparation for Tokyo 2020 Olympics begins - with robots
The Tokyo 2020 Olympic Games are quickly approaching, but it won’t just be a sea of athletes and sports fans – now robots will make up a significant part of the fan experience.
NZ ISPs block internet footage of Christchurch shootings
2degrees, Spark, Vodafone and Vocus are now blocking any website that shows footage of the mosque shootings.
How AI could warn civilians before a volcanic eruption
Advance monitoring could lead to better disaster planning and evacuation warnings in the event of an eruption.
Facebook launches dedicated home for its Gaming
"All of our work on the Facebook Gaming team adds up to helping build the world's gaming community."
Spotify calls out Apple's anti-competitive behaviour
Apple's App Store rules "purposely limit choice and stifle innovation at the expense of the user experience—essentially acting as both a player and referee to deliberately disadvantage other app developers".