TeamViewer integrates remote tech into Sony BRAVIA displays

TeamViewer has announced the integration of its remote connectivity technology into Sony BRAVIA Professional Displays. This implementation aims to enhance the maintenance and incident response capabilities of these displays, particularly in business-critical environments such as restaurants, shopping malls, and airports. Clients of both TeamViewer and Sony are expected to benefit from improved efficiency and increased sustainability in their daily operations as a result of this collaboration.

The integration offers highly secure, unattended remote access to BRAVIA Professional Displays. This feature allows system integrators and service providers to deliver prompt support while minimising downtime and service costs. Developed in collaboration with Sony, the solution provides full display control in customer and professional modes, which is crucial for service providers. The remote access capability is deployed using a proprietary Sony application package and always-on functionality to ensure fast and reliable connections.

Alfredo Patron, executive vice president of business development at TeamViewer, commented, "This integration confirms TeamViewer's role as a leading provider of best-in-class remote connectivity solutions, particularly in the digital signage and commercial display sector. Sony's choice of our solutions for critical remote access underscores our capabilities in security and reliability. We expect that this partnership will enable a significant ecosystem of service providers to further extend the efficiency of their operations and the value they deliver to the end customer."

Thorsten Prsybyl, head of European business-to-business partnerships at Sony, added, "Sony is very pleased to welcome TeamViewer to our partner network. TeamViewer is an indispensable partner to be able to support our customers with a powerful, yet universal monitoring and control solution. We will now be able to better serve our large number of customers and meet the high standards they expect from Sony."

This development underscores the increasing demand for advanced remote management solutions in various commercial settings, where the timely resolution of technical issues is critical to operational efficiency. The partnership aims to empower service providers to deliver enhanced support, ensuring high standards of service across diverse environments.

TeamViewer is a global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind from laptops and mobile phones to industrial machines and robots.

Sony Corporation is a wholly owned subsidiary of Sony Group Corporation and is responsible for the entertainment, technology & services (ET&S) business in the Sony Group.